At a Glance
- Tasks: Be the welcoming face of our spa, managing appointments and ensuring a relaxing experience for guests.
- Company: Join the vibrant team at The Headland Spa, an award-winning hotel.
- Benefits: Enjoy a complimentary stay after a year, discounts on treatments, and gym access.
- Other info: Fixed-term role with flexible hours, perfect for students looking for valuable experience.
- Why this job: Make a real impact by creating memorable experiences for guests in a beautiful setting.
- Qualifications: A friendly attitude and a willingness to work as part of a team.
The predicted salary is between 20000 - 25000 £ per year.
An exciting position has opened here at The Headland Spa, in the role of Spa Front of House Assistant. We are looking for a multi-talented Front of House Assistant to join our welcoming team. We want someone who takes pride in their work, who can be flexible and is not afraid of getting their hands dirty. Here at The Headland, we work as a team so a team-player mindset will greatly benefit you in this role.
In this role, you'll wear several hats:
- Spa Receptionist: Be the first impression for our guests, greeting them warmly, scheduling appointments, and processing payments.
- Spa Host: Guide guests through the spa experience, ensuring a seamless transition from arrival to relaxation.
- Spa/Leisure Attendant: Ensure towels and gowns are readily stocked, refreshing the relax lounge, maintaining a serene environment, and assisting the therapists as needed.
Salary and Contract: This is a fixed‑term position until the end of August 2026, working 32 hours per week, 4 days out of 7 including evenings, weekends and bank holidays.
If you have what it takes to join a vibrant, multi‑award‑winning hotel such as The Headland, we would love to hear from you. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Benefits:
- Complimentary stay after 1 year's service
- 40% off spa products
- 25% off spa treatments
- Gym access
Spa Front Of House Assistant employer: The Headland Cornwall
The Headland Spa is an exceptional employer, offering a vibrant work environment where teamwork and flexibility are highly valued. Employees enjoy unique benefits such as complimentary stays after one year of service, generous discounts on spa products and treatments, and access to gym facilities, all while being part of a multi-award-winning hotel that prioritises employee growth and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Front Of House Assistant
✨Tip Number 1
Get to know the spa! Before your interview, take some time to research The Headland Spa. Familiarise yourself with their services and values so you can show genuine interest and enthusiasm during your chat.
✨Tip Number 2
Practice your people skills! As a Front of House Assistant, you'll be the face of the spa. Role-play with a friend or family member to nail down your greeting and how you’d handle guest queries. Confidence is key!
✨Tip Number 3
Show off your flexibility! In your interview, share examples of times you've adapted to changing situations or taken on multiple roles. This will highlight your team-player mindset and readiness to jump in wherever needed.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you might find more opportunities there!
We think you need these skills to ace Spa Front Of House Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer service skills and any previous roles where you’ve been a team player – we love that!
Craft a Catchy Cover Letter:Your cover letter is your chance to make a great first impression. Keep it concise, but make sure to mention why you’re excited about working at The Headland Spa and how you can contribute to our welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at The Headland Spa!
How to prepare for a job interview at The Headland Cornwall
✨Know the Spa Inside Out
Before your interview, take some time to research The Headland Spa. Familiarise yourself with their services, ethos, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've successfully worked in a team before. Highlight your flexibility and willingness to pitch in wherever needed, as this aligns perfectly with what they’re looking for.
✨Practice Your First Impressions
As a Front of House Assistant, you'll be the first point of contact for guests. Practise your greeting and body language to ensure you come across as warm and welcoming. A friendly smile and confident posture can make all the difference!
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, like handling a difficult guest or managing multiple tasks at once. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to maintain a serene environment.
