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- Tasks: Oversee hotel operations at night, ensuring guest safety and satisfaction.
- Company: The Headland Cornwall, a stunning hotel with a vibrant atmosphere.
- Benefits: Complimentary stays, discounts on spa treatments, meals, and gym access.
- Why this job: Perfect for night owls who thrive in dynamic environments and love guest interaction.
- Qualifications: Strong communication skills and a responsible attitude towards safety.
- Other info: Join a supportive team with recognition awards and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
The Role… You may view the world differently from others, your days are nights, and your nights are days, but you know exactly what suits your lifestyle. As the clock strikes midnight, others are tucking themselves into bed, but you are wide awake, a spring in your step and ready for what the dark hours may bring. After sunset you are one of the people in charge, the person in control, the head honcho if you like, ready to deal with any and all of our guest requests and ensure the building is tucked up safe and sound.
You plan your patrol of the hotel with military precision, checklist in hand and torch at the ready. You are part security guard, part receptionist and of course, guest relations too. The safety of others and the building lies in your hands, so you are conscientious, responsible, and adaptable to situations, you know what to do, how to do it and when to do it.
If late nights and early mornings are your thing and you have the personality to light up the night for our guests, then we would love to hear from you.
Main Duties Ensure that Licensing Laws are adhered to by all Food & Beverage departments.
Be familiar with action to be taken in the event of lift failure.
Liaise with Maintenance on all matters that may concern them.
Ensure that hotel standards of discipline are maintained by all staff at night and to take appropriate corrective action where necessary.
Ensure that night porters keep guest areas clean and tidy at all times.
Ensure that all night staff are on duty as scheduled.
Ensure that all night staff are undertaking their duties as required.
Perform regular patrols around and inside the building throughout the night.
Ensure that all night staff are familiar with Hygiene and Health and Safety standards.
Salary and Contract This is a full-time permanent position and offering a competitive salary. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Perks As a member of our team you can enjoy the following benefits:
50% off hotel stays*
50% off hotel dining*
40% off spa products
25% off spa treatments*
Gym access & weekly swim session*
Special rate for Pride of Britain Hotels*
Discounted surf lessons*
As Well As Regular Awards And Recognition Monthly recognition awards
Annual festive awards event
Long service awards dinner
subject to availability and prior booking via manager
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Night Manager employer: The Headland Cornwall
Contact Detail:
The Headland Cornwall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Show off your night owl skills! When you get the chance to chat with potential employers, highlight your adaptability and how you thrive during the night. Share specific examples of how you've handled late-night challenges.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to hotels like The Headland Cornwall. Express your interest in the Night Manager role and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take on the night shift challenge.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Your Night Owl Side: When you're applying for the Night Manager role, let your love for the night shine through! Share experiences that highlight your adaptability and how you thrive when others are winding down. We want to see your personality light up the application!
Be Detail-Oriented: Since you'll be managing everything from guest requests to safety protocols, make sure your application reflects your attention to detail. Use clear examples of how you've handled responsibilities in previous roles, especially those that required a checklist or military precision.
Highlight Your Guest Relations Skills: As a Night Manager, you'll be the face of the hotel during the dark hours. Make sure to emphasise your experience in guest relations. Share stories where you went above and beyond to ensure guests had a great experience, even in the wee hours!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance at landing this role. It’s the easiest way for us to see your application and get to know you better. Don’t miss out on the opportunity to join our team!
How to prepare for a job interview at The Headland Cornwall
✨Know Your Nighttime Duties
Familiarise yourself with the specific responsibilities of a Night Manager. Understand the importance of safety, guest relations, and maintaining hotel standards during the night shift. This will help you demonstrate your readiness to take charge when discussing your experience.
✨Showcase Your Adaptability
Prepare examples that highlight your ability to handle unexpected situations. Whether it's dealing with a guest complaint or a maintenance issue, being able to adapt and think on your feet is crucial for this role. Share stories that illustrate your problem-solving skills.
✨Emphasise Team Leadership
As a Night Manager, you'll be overseeing staff and ensuring they perform their duties effectively. Be ready to discuss your leadership style and how you motivate a team, especially during late hours. Highlight any past experiences where you've successfully led a team in challenging situations.
✨Understand Licensing Laws and Safety Standards
Brush up on relevant licensing laws and health and safety regulations that apply to the hospitality industry. Being knowledgeable about these areas shows your commitment to compliance and guest safety, which are key aspects of the Night Manager role.