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For Companies At a Glance
- Tasks: Be the friendly face that welcomes guests and answers their questions with a smile.
- Company: Join a vibrant team at The Headland, where hospitality meets warmth.
- Benefits: Enjoy perks like complimentary stays, discounts, and gym access after one year.
- Why this job: Make a lasting impression and create memorable experiences for guests every day.
- Qualifications: A people person with great communication skills and a knack for multitasking.
- Other info: Full-time role with opportunities for recognition and career growth.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Role Overview
You have sixty seconds to make the very best first impression, and your time starts as soon as you see someone. Our guests like people who are happy, warm, caring and efficient in their manner. You will instantly make people feel welcome, wanted and that they have arrived “home”. Your smile is genuine, you are a people person at heart, happy to see new faces and deal with a multitude of questions quicker than google. You know everything about where you work, the details and the quirks. You are methodical, communicative and efficient, able to check somebody into The Headland in a flash, whilst conveying information, anecdotes and an update on the weather and travel, all at the same time! Juggling is a forte, accuracy a need, and you may give Bill Gates a run for his money on the computer.
Salary and Contract
This is a full‑time permanent position based on a 40‑hour working week including evenings, weekends and bank holidays. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Perks
- Complimentary stay after 1 year service
- 40% off spa products
- 25% off spa treatments
- Complimentary meals in each of our restaurants, once per year
- Gym access & weekly swim session
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- On site parking
Regular Awards and Recognition
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
Receptionist in Newquay employer: The Headland Cornwall
Contact Detail:
The Headland Cornwall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Newquay
✨Tip Number 1
First impressions matter, so practice your greeting! Stand in front of a mirror and smile while saying 'Welcome to The Headland!' This will help you sound warm and inviting when you meet guests.
✨Tip Number 2
Know your stuff! Familiarise yourself with the hotel’s amenities, local attractions, and even the weather forecast. This way, you can answer questions like a pro and keep the conversation flowing.
✨Tip Number 3
Show off your multitasking skills! Practice juggling tasks at home, like cooking while chatting on the phone. This will help you manage check-ins and guest queries smoothly during busy times.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining our team. Plus, we love seeing your enthusiasm right from the start!
We think you need these skills to ace Receptionist in Newquay
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warm and caring nature. Remember, we’re looking for someone who can make our guests feel at home.
Highlight Your Skills: Make sure to mention your multitasking abilities and any experience you have with customer service. We love a candidate who can juggle tasks like a pro while keeping a smile on their face. Show us how you can handle questions quicker than Google!
Do Your Research: Familiarise yourself with The Headland and its quirks before applying. Mentioning specific details in your application will show us that you’re genuinely interested and ready to dive into the role. It’s all about making that first impression count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at The Headland Cornwall
✨Nail Your First Impression
You’ve got just sixty seconds to shine, so make sure you walk in with a big smile and a warm greeting. Practise your introduction beforehand to sound confident and friendly right from the start.
✨Know Your Stuff
Familiarise yourself with everything about the company, especially The Headland's unique features and services. This will help you answer questions effortlessly and show that you’re genuinely interested in the role.
✨Show Off Your Juggling Skills
During the interview, be ready to demonstrate how you handle multiple tasks at once. You might be asked situational questions, so think of examples where you’ve successfully managed several responsibilities simultaneously.
✨Be a People Person
Highlight your interpersonal skills by sharing stories that showcase your ability to connect with others. Whether it’s dealing with difficult customers or making someone feel welcome, let them know you’re a true people person.