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- Tasks: Oversee night operations, enforce standards, conduct patrols, and manage guest relations.
- Company: Luxury hotel in Cornwall with a focus on exceptional guest care.
- Benefits: Competitive salary and extensive employee benefits for night shift work.
- Why this job: Join a dynamic team and ensure a smooth experience for guests at night.
- Qualifications: Responsible, adaptable individuals with strong focus on guest satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in Cornwall seeks a Night Manager to oversee operations during night shifts. This role requires a responsible individual to enforce hotel standards, conduct patrols, and manage guest relations efficiently. Successful candidates will be adaptable and focused, ensuring a smooth running of the facility. The position offers a competitive salary along with extensive employee benefits, ideal for someone looking for a stimulating night role.
Night Operations Lead — Hotel Patrol & Guest Care in Newquay employer: The Headland Cornwall
Contact Detail:
The Headland Cornwall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Lead — Hotel Patrol & Guest Care in Newquay
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider info about the role and might even refer you to open positions.
✨Tip Number 2
Show off your adaptability! During interviews, share examples of how you've handled unexpected situations or changes in plans. This will highlight your ability to keep things running smoothly during the night.
✨Tip Number 3
Don’t underestimate the power of guest relations! Prepare to discuss how you’ve managed guest concerns in the past. A friendly, approachable attitude is key for a Night Operations Lead.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the Night Manager position. Plus, it shows you're serious about joining our team and ready to take on the challenge!
We think you need these skills to ace Night Operations Lead — Hotel Patrol & Guest Care in Newquay
Some tips for your application 🫡
Show Your Night Owl Side: When applying for the Night Operations Lead role, let us know why you're the perfect fit for night shifts. Share any previous experience in similar roles and how you thrive when the sun goes down!
Highlight Your Guest Care Skills: This position is all about managing guest relations, so make sure to showcase your customer service skills. Tell us about times you've gone above and beyond to ensure guests have a fantastic experience.
Be Adaptable: We’re looking for someone who can handle whatever the night throws at them. In your application, mention situations where you've had to adapt quickly and how you managed to keep everything running smoothly.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at The Headland Cornwall
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its values, services, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can contribute to maintaining their high standards.
✨Demonstrate Your Adaptability
As a Night Operations Lead, adaptability is key. Prepare examples from your past experiences where you had to think on your feet or handle unexpected situations. This will highlight your ability to manage guest relations and enforce hotel standards effectively during night shifts.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you would handle guest complaints or conflicts. Practise articulating your thoughts clearly and confidently, as this will reflect your capability to manage guest care efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the hotel's approach to guest care during night shifts or how they measure success in this position. This demonstrates your proactive attitude and genuine interest in contributing to the team.
