At a Glance
- Tasks: Supervise night operations, ensuring guest safety and top-notch service.
- Company: Prestigious hotel in beautiful Cornwall with a focus on excellence.
- Benefits: Enjoy discounted stays, spa treatments, and recognition awards.
- Why this job: Join a dynamic team and make a difference in guest experiences.
- Qualifications: Must be eligible to work in the UK and have strong communication skills.
- Other info: Perfect for night owls looking for a rewarding hospitality career.
The predicted salary is between 30000 - 42000 Β£ per year.
A prestigious hotel in Cornwall is looking for a night supervisor responsible for guest services, security, and ensuring compliance with health and safety standards. The role requires night-time availability to manage requests and perform regular building patrols. Applicants must be eligible to work in the UK. Benefits include discounted hotel stays and spa treatments, along with monthly and annual recognition awards.
Night Operations Lead - Guest Safety & Service in Newquay employer: The Headland Cornwall
Contact Detail:
The Headland Cornwall Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Night Operations Lead - Guest Safety & Service in Newquay
β¨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their services, values, and any recent news. This shows you're genuinely interested and ready to contribute to guest safety and service.
β¨Tip Number 3
Showcase your night-time management skills! Be ready to discuss how you handle guest requests and ensure safety during the night shift. Real-life examples will make your experience stand out.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night Operations Lead - Guest Safety & Service in Newquay
Some tips for your application π«‘
Show Your Night Owl Skills: Since this role is all about night-time operations, make sure to highlight any previous experience you have working during the night. We want to see how you can manage guest services and security when the sun goes down!
Health and Safety Know-How: Donβt forget to mention your understanding of health and safety standards. Weβre looking for someone who can ensure compliance, so share any relevant training or experiences that showcase your knowledge in this area.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the listing, like 'guest services' and 'building patrols', to show us youβre the perfect fit for our night operations team.
Apply Through Our Website: We encourage you to apply directly through our website! Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status.
How to prepare for a job interview at The Headland Cornwall
β¨Know the Hotel Inside Out
Before your interview, do some research on the hotelβs history, values, and services. Familiarise yourself with their guest safety protocols and any recent news or awards they've received. This will show your genuine interest and help you answer questions more confidently.
β¨Demonstrate Your Night Owl Skills
Since this role requires night-time availability, be prepared to discuss your experience working during unconventional hours. Share examples of how you've managed guest requests or handled emergencies at night, highlighting your ability to stay alert and proactive.
β¨Health and Safety Know-How
Brush up on health and safety standards relevant to the hospitality industry. Be ready to discuss how you would ensure compliance during your shifts. Mention any certifications or training you have that relate to guest safety, as this will set you apart from other candidates.
β¨Showcase Your Customer Service Skills
Guest service is key in this role, so prepare to share specific examples of how you've gone above and beyond for guests in previous positions. Think about times when you resolved complaints or created memorable experiences, as these stories will demonstrate your commitment to excellent service.