At a Glance
- Tasks: Keep our stunning Victorian estate flawless and functioning at the highest standard.
- Company: Join a vibrant, eco-friendly hotel committed to the Cornish community.
- Benefits: Enjoy free meals, gym access, discounts, and shared gratuities.
- Other info: Recognition awards and career growth opportunities await you!
- Why this job: Be part of a team that blends heritage with luxury and sustainability.
- Qualifications: Experience in property maintenance and excellent communication skills.
The predicted salary is between 28066 - 30000 £ per year.
At The Headland, we blend Heritage with Heart to create unforgettable experiences.
We are deeply committed to putting the Cornish community first and protecting our stunning coastline.
As a proud Earth Check partner, eco-friendly practices are in our DNA.
We don't just talk about sustainability; we live it every day.
Together, we provide effortless, elevated hospitality in spaces designed for everyone—where our guests (and their four-legged friends!) can relax, play, and make lifelong memories.
The Role
Step into a world where timeless history meets 5-star luxury.
Set within a beautiful Victorian building and surrounded by our unique cottages, our estate prides itself on delivering an unparalleled guest experience.
We believe that true luxury lies in the details—which is why our Maintenance Team is the backbone of our daily operations.
We are seeking a proactive, positive, and skilled Maintenance Team Member to help us keep our historic property flawless and functioning at the highest standard.
No two days are the same here.
Whether you are troubleshooting a malfunctioning TV in a luxury suite or resolving a blocked drain in a private cottage, you will approach every task with a can‑do attitude.
You will be responsible for both preventative care and swift corrective actions, ensuring our guests experience nothing short of perfection.
- Primary Responsibilities
- 5-Star
- Guest
Service: Provide an exceptional standard of service, communicating professionally, warmly, and promptly with guests whenever you are handling maintenance in their spaces.
- Heritage Preservation: Maintain our stunning Victorian building and surrounding cottages in excellent working order, respecting the integrity of the property.
- Operations & Machinery: Take overall responsibility for the estate's machinery and equipment, ensuring everything is safe, compliant, and operating efficiently.
- Routine & Preventative Maintenance: Consistently carry out general upkeep across guest rooms and public areas, keeping meticulously updated records on file.
- Project Delivery: Guarantee that all assigned projects and repairs are accomplished promptly and in strict alignment with appropriate specifications.
- Cross-Department Collaboration: Work hand‑in‑hand with the Front of House and Housekeeping teams to coordinate repairs, minimise guest disruption, and streamline operations.
- Planning & Assessment: Carry out initial assessments, accurate costings, and realistic timescales for upcoming maintenance jobs and projects, presenting them to management for approval.
- What We Are Looking For
- A positive, motivated individual who takes pride in their work, no matter how big or small the job.
- Previous experience in property maintenance, trades, or handyperson roles (experience in a hospitality or luxury environment is a major plus).
- Excellent communication skills and a professional demeanour suitable for a 5-star environment.
- Strong problem‑solving skills and the ability to work collaboratively across multiple departments.
- Basic computer literacy for updating maintenance logs and files.
Perks & Benefits
- Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
- On site parking
- Gym access & weekly swim session
- Complimentary stay after 1 years’ service
- 40% off spa products
- 25% off spa treatments
- Complimentary meals in each of our restaurants, once a year
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- Shared Gratuities: Gratuities are shared equally among the whole team, ensuring everyone is rewarded for their part in our success
- As Well As Regular Awards And Recognition
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
- To Apply
If you have what it takes to join a vibrant, multi-award-winning hotel, we would love to hear from you!
If you would like any further information on the role before applying, please feel free to get in touch with our HR team at
Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process.
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Maintenance in Newquay employer: The Headland Cornwall
The Headland Cornwall in Newquay is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits like complimentary meals and gym access, we ensure our team feels valued while maintaining the highest standards of cleanliness in our luxury venue. Join us for a rewarding experience where your contributions directly enhance our guests' enjoyment.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance in Newquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Headland Cornwall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Headland Cornwall
Don't be shy about reaching out to The Headland Cornwall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance in Newquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Headland Cornwall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Headland Cornwall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
