At a Glance
- Tasks: Provide exceptional guest service and ensure smooth operations during guests' stays.
- Company: Join a vibrant hotel team focused on memorable guest experiences.
- Benefits: Complimentary stay after a year, discounts on spa treatments, gym access, and recognition awards.
- Why this job: Be the friendly face that makes guests feel special and valued.
- Qualifications: Must be personable, calm under pressure, and detail-oriented.
- Other info: Permanent position with flexible hours, perfect for students looking to gain experience.
The predicted salary is between 18000 - 24000 £ per year.
We are looking for a Guest Host to join our Front of House team to ensure that we are consistently providing our guests with exceptional guest service throughout their stay. A sparkling personality is key in this role to make sure that every guest has a memorable experience. Your role as our Guest Host is primarily guest facing but also ensuring a smooth operation whilst our guests relax.
Our ideal candidate will:
- Have the ability to multi-task and remain calm and composed, even during the busiest of shifts
- Be personable, bubbly and polite; always willing to go the extra mile
- Have the ability to remember the names and key details regarding our guests and returning visitors
- Have excellent prioritisation skills and impeccable attention to detail
- Have the ability to remain self-motivated and embrace the highest hotel standards in a fast-paced environment
- Proficiency in using a computer
Salary and Contract:
This is a permanent position based on a 32-hour working week, working 4 days out of 7 including evenings, weekends and bank holidays.
In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.
Perks:
- Complimentary stay after 1 years service
- 40% off spa products
- 25% off spa treatments
- Gym access & weekly swim session
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- Regular Awards And Recognition
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner subject to availability and prior booking via manager
Guest Host in Newquay employer: The Headland Cornwall
Contact Detail:
The Headland Cornwall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Host in Newquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what makes them tick. This way, you can show off your knowledge and enthusiasm for the role, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your people skills! As a Guest Host, you'll be interacting with guests all day long. Try role-playing with a friend or family member to get comfortable with common scenarios you might face. The more relaxed and confident you are, the better your chances of landing the job!
✨Tip Number 3
Show off your personality! When you walk into that interview, let your bubbly side shine through. Remember, they’re looking for someone who can create memorable experiences for guests, so don’t be afraid to be yourself and share your passion for hospitality.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the role and why you’d be a perfect fit!
We think you need these skills to ace Guest Host in Newquay
Some tips for your application 🫡
Show Off Your Sparkling Personality: When you're writing your application, let your bubbly and personable nature shine through! We want to see how you can make our guests feel special, so share any experiences where you've gone the extra mile for someone.
Keep It Calm and Composed: We know that the hospitality world can get hectic, so highlight your ability to stay cool under pressure. Share examples of how you've managed busy situations while keeping a smile on your face!
Attention to Detail is Key: Make sure to showcase your impeccable attention to detail in your application. Whether it's remembering guest names or ensuring everything runs smoothly, we want to hear how you keep things organised and prioritised.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you don't miss out on any important details about the role. We can't wait to hear from you!
How to prepare for a job interview at The Headland Cornwall
✨Show Off Your Sparkling Personality
As a Guest Host, your personality is your biggest asset. Make sure to let your bubbly and polite nature shine through during the interview. Practice friendly greetings and engaging conversation starters to demonstrate how you would interact with guests.
✨Demonstrate Multi-Tasking Skills
Prepare examples from your past experiences where you successfully managed multiple tasks at once. This role requires composure during busy shifts, so share stories that highlight your ability to stay calm and organised under pressure.
✨Remember the Details
Since remembering names and key details about guests is crucial, practice this skill before your interview. You could use flashcards or memory techniques to recall important information about the company and its values, showing that you can apply this in real guest interactions.
✨Highlight Your Attention to Detail
In a fast-paced environment, attention to detail is key. Be ready to discuss specific instances where your meticulous nature made a difference, whether it was in a previous job or a personal project. This will show that you understand the importance of maintaining high standards.