At a Glance
- Tasks: Deliver exceptional food and drink service while ensuring guest satisfaction.
- Company: Join the vibrant, award-winning team at The Headland Cornwall.
- Benefits: Enjoy discounts on hotel stays, spa treatments, and complimentary meals.
- Other info: Flexible shifts available, with opportunities for training and development.
- Why this job: Perfect for those who love hospitality and want to grow in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
At The Headland, we blend Heritage with Heart to create unforgettable experiences. We are deeply committed to putting the Cornish community first and protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly practices are in our DNA. We don't just talk about sustainability; we live it every day. Together, we provide effortless, elevated hospitality in spaces designed for everyone—where our guests (and their four-legged friends!) can relax, play, and make lifelong memories.
The Role
We are looking for a passionate and vibrant Food & Beverage Attendant to join our team in RenMor - our award-winning, ocean-facing dining space at The Headland. If you love delivering exceptional service and want a role where your personality can shine, we want to hear from you.
What You’ll Be Doing
- Elevating the Experience: Delivering food and drinks with professional flair and seamlessly balancing character with professionalism.
- Guest Connection: Taking accurate orders, checking back with guests, and resolving any feedback or complaints with a warm, solution-focused attitude.
- Pristine Standards: Clearing and relaying tables to ensure our dining spaces look immaculate at all times.
- Growing Your Skills: Staying open to fantastic development opportunities, including professional Barista training.
What We Are Looking For
- A genuine passion for high-quality food, drink, and hospitality.
- Strong communication skills and a team-player mindset.
- Flexibility: Ability to work a variety of shifts, including evenings, weekends, and bank holidays.
Perks & Benefits
We believe in rewarding our team with exceptional perks. When you join us, you’ll enjoy:
- Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
- On site parking
- Gym access & weekly swim session
- Complimentary stay after 1 year's service
- 40% off spa products
- 25% off spa treatments
- Complimentary meals in each of our restaurants, once a year
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
As Well As Regular Awards And Recognition
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process.
As a proud EarthCheck partner, we don't just talk about sustainability we live it, embedding world-class environmental management and eco-friendly practices into everything we do.
Join a team where sustainability is in our DNA and we are actively shaping the future of responsible hospitality every single day.
#J-18808-Ljbffr
F&B Attendant in Newquay employer: The Headland Cornwall
The Headland Cornwall in Newquay is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits like complimentary meals and gym access, we ensure our team feels valued while maintaining the highest standards of cleanliness in our luxury venue. Join us for a rewarding experience where your contributions directly enhance our guests' enjoyment.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Attendant in Newquay
✨Tip Number 1
Get to know the company! Research The Headland Cornwall and understand their values and what makes them unique. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an F&B Attendant, you'll need to interact with guests regularly. Role-play with a friend or family member to get comfortable taking orders and handling complaints like a pro.
✨Tip Number 3
Be flexible and ready to adapt! The job might require working evenings and weekends, so show your willingness to take on different shifts. Highlight this flexibility during your interview to stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace F&B Attendant in Newquay
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and service shine through. We want to see that you’re excited about the role and ready to deliver exceptional experiences to our guests!
Be Professional Yet Personal:Balance professionalism with a bit of your personality in your application. We love candidates who can connect with customers while maintaining a high standard of service, so don’t be afraid to let your character come through!
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the F&B Attendant role. Mention any previous roles in hospitality or customer service that showcase your ability to handle orders and resolve complaints.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being considered. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Headland Cornwall
✨Know Your Menu
Familiarise yourself with the menu and any special dishes before the interview. This shows your passion for food and beverage service, and it’ll help you answer questions about how you would handle specific customer requests.
✨Showcase Your Personality
As an F&B Attendant, personality is key! Be yourself during the interview and let your character shine through. Share experiences that highlight your ability to connect with customers and provide exceptional service.
✨Prepare for Scenario Questions
Expect questions about how you would handle certain situations, like a dissatisfied customer or a busy shift. Think of examples from past experiences where you successfully resolved issues or delivered great service.
✨Ask About Development Opportunities
Since the role offers key development opportunities like Barista training, don’t hesitate to ask about these during the interview. It shows your eagerness to learn and grow within the company, which is a big plus!
