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- Tasks: Lead a passionate team to deliver exceptional housekeeping services and guest satisfaction.
- Company: Join a prestigious hotel known for its luxurious hospitality and rich heritage.
- Benefits: Competitive pay, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for creativity and collaboration.
- Why this job: Make a real difference in guests' experiences while nurturing your team's growth.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an Assistant Executive Head Housekeeper who brings care, pride and purpose to everything they do and believes that true luxury lies in elevated and effortless hospitality. This role is about much more than maintaining our beautiful spaces; it’s about honouring The Headland’s heritage, creating a sense of warmth for our guests and colleagues alike and ensuring exceptional and consistent service is delivered across the department.
Working closely with the Executive Head Housekeeper, a key part of this role is to nurture and develop your team by providing clear direction, ongoing support and opportunities for growth while ensuring high standards of performance and collaboration are met.
Primary Responsibilities- Ensuring maximum guest satisfaction in all areas of Housekeeping.
- You will oversee the full lifecycle of our team members, including recruitment, probation reviews and regular check-in meetings.
- Support the Executive Head Housekeeper in creating and managing team rotas, ensuring they are fair and consistent for all staff members.
- Address any queries promptly in the Executive Head Housekeeper's absence and ensure all issues are resolved effectively.
- Manage the HR EPS system, ensuring that team rotas are signed off within the required timeframes for payroll processing.
- Maintain all agreed cleaning standards.
- Support with ordering alongside The Executive Head Housekeeper.
Assistant Executive Head Housekeeper in Cornwall employer: The Headland Cornwall
Contact Detail:
The Headland Cornwall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Executive Head Housekeeper in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, and a friendly nudge can lead to a great job.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. When you understand what The Headland stands for, you can tailor your responses to show how you embody their commitment to exceptional service and teamwork.
✨Tip Number 3
Showcase your leadership skills! In your conversations, highlight your experience in nurturing and developing teams. Share specific examples of how you've supported colleagues in their growth and maintained high standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Headland.
We think you need these skills to ace Assistant Executive Head Housekeeper in Cornwall
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you bring care and pride to your work. Share specific examples of how you've created warm experiences for guests or colleagues in the past.
Highlight Team Development Skills: Since this role involves nurturing and developing a team, make sure to mention any experience you have in mentoring or supporting others. We’re keen to know how you’ve helped your team grow and succeed in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Assistant Executive Head Housekeeper position. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Headland.
How to prepare for a job interview at The Headland Cornwall
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Headland’s values and heritage. Understand what luxury hospitality means to them and be ready to discuss how your experience aligns with their commitment to exceptional service.
✨Showcase Your Leadership Skills
As an Assistant Executive Head Housekeeper, you'll need to demonstrate your ability to nurture and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to providing direction and support.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest satisfaction and team management. Think of specific situations where you’ve resolved issues or improved processes, and be ready to share those stories.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.