The HBP Group is seeking a Senior Service Desk Engineer (3rd Line) to own and resolve high-priority escalations and serve as the senior technical contact during major incidents. Will travel to customer sites when needed and lead investigations across Microsoft, networking, cloud and infrastructure technologies.
You will work with Project Delivery, Service Delivery and third-party vendors, translating complex tech into clear updates, and driving continual service improvement and better
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Senior IT Incident & Service Desk Lead in Scunthorpe employer: The HBP Group
The HBP Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous professional development opportunities while working in a pivotal role that influences IT strategy across the UK and Europe. Our commitment to a secure and stable IT environment ensures that you will be part of a team that values excellence and accountability, making your contributions both meaningful and rewarding.
