The HBP Group is seeking a 2nd Line IT Engineer to resolve complex technical issues and take ownership of tickets, while keeping customers informed and minimising downtime. You’ll work with 1st line and senior engineers to deliver reliable, high-quality support.
You’ll bring at least 3 years in technical support, strong troubleshooting, and ITIL awareness, plus the ability to explain technical matters clearly and mentor junior teammates.
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2nd Line IT Support Engineer | Customer-Focused Problem Solver in Scunthorpe employer: The HBP Group
The HBP Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous professional development opportunities while working in a pivotal role that influences IT strategy across the UK and Europe. Our commitment to a secure and stable IT environment ensures that you will be part of a team that values excellence and accountability, making your contributions both meaningful and rewarding.
