The HBP Group is seeking a 2nd Line IT Engineer to take ownership of escalated issues, investigate and resolve them, and keep customers informed throughout the process. You’ll work with our senior engineers and explore AI/automation opportunities to improve service delivery.
Ideal candidates will have 3+ years in technical support, strong communication skills, and experience with Microsoft 365, Active Directory, Windows Server, and Intune. On-site role in the UK with opportunities for growth.
#J-18808-Ljbffr
2nd Line IT Engineer – AI-Driven Support & Automation in Scunthorpe employer: The HBP Group
The HBP Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous professional development opportunities while working in a pivotal role that influences IT strategy across the UK and Europe. Our commitment to a secure and stable IT environment ensures that you will be part of a team that values excellence and accountability, making your contributions both meaningful and rewarding.
