The HBP Group is seeking a Senior Service Desk Engineer (3rd Line) to own and resolve high-priority technical escalations, coordinate across teams, and drive solution delivery for complex infrastructure issues. You will travel to client sites as needed and act as the senior technical contact during major incidents.
Ideal candidates bring 3+ years in senior technical support, deep knowledge across Microsoft 365, Windows Server, AD/Entra ID, networking, VMware/Hyper-V, storage, and security tech,
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Senior Service Desk Engineer: Incident Resolution Lead in Peterborough employer: The HBP Group
The HBP Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous professional development opportunities while working in a pivotal role that influences IT strategy across the UK and Europe. Our commitment to a secure and stable IT environment ensures that you will be part of a team that values excellence and accountability, making your contributions both meaningful and rewarding.
