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For Companies At a Glance
- Tasks: Lead and transform NOC/SOC operations with a focus on automation and proactive monitoring.
- Company: Dynamic MSP focused on engineering excellence and innovative solutions.
- Benefits: Autonomy to modernise, competitive salary, and impactful leadership role.
- Why this job: Make a real difference in IT operations while leading a high-performing team.
- Qualifications: Strong scripting skills, experience in NOC operations, and team leadership.
- Other info: Opportunity to shape the future of IT in a supportive environment.
The predicted salary is between 60000 - 80000 £ per year.
The Opportunity
We’re looking for a hands-on NOC & SOC Manager to take ownership of our monitoring, automation, and security operations across multi-client environments. This isn’t just about running a NOC. You’ll transform it. You’ll lead the shift from reactive support to automation first, proactive operations, building a modern NOC/SOC function that delivers real customer and business outcomes.
What You’ll Lead & Own
- Automation First Operations: You will take full ownership of automation across the business, centralising it within the NOC/SOC and removing the burden from the Service Desk. Your focus will be building scalable, self-healing systems that reduce tickets at source, not just respond to them.
- Advanced Scripting & Engineering at Scale: You’ll design and deploy automation across large environments using PowerShell and modern orchestration tooling. This isn’t basic scripting; you’ll be operating safely and effectively across thousands of endpoints.
- Proactive Monitoring & Signal Quality: You’ll own monitoring strategy end-to-end, improving telemetry, and reducing noise, and ensuring alerts drive meaningful action, not unnecessary tickets.
- Security Operations & Response: You’ll lead security operations across SIEM and EDR platforms, owning detection, triage, response, and continuous improvement of security posture.
- Platform Performance & Reliability: You’ll ensure high levels of patch compliance, availability, and infrastructure health across customer environments, from endpoints to cloud platforms. You’ll drive a culture of fixing problems permanently, using trend analysis, automation, and engineering improvements to remove recurring issues.
- Team Leadership & Accountability: You’ll build and lead a high performing team with clear ownership, strong standards, and a focus on outcomes over activity.
What Makes This Role Different
This role combines:
- Operational Leadership (Run): Owning uptime, SLAs, and service quality across all environments.
- Engineering Excellence (Build & Improve): Designing automation, eliminating root causes, and scaling operations.
You won’t just manage a function... you’ll engineer it.
Who You Are
You’ll Thrive If You…
- Are automation obsessed and hate repetitive work.
- Have strong PowerShell / scripting / automation engineering capability.
- Have built or significantly improved a NOC or MSP operations function.
- Are comfortable operating at scale (hundreds/thousands of endpoints).
- Can lead teams while staying technically hands-on.
- Understand the commercial impact of downtime and inefficiency.
Technical Background We’re Looking For
You don’t need to tick every box but you should be comfortable operating at this level:
- Strong experience in MSP / multi-client environments.
- Deep understanding of NOC operations, monitoring, and incident management.
- Hands-on experience with RMM platforms and automation at scale.
- Advanced scripting capability (PowerShell essential, Bash beneficial).
- Experience designing automation workflows and integrations (APIs, orchestration tools like Rewst).
- Solid grounding in Microsoft 365, Entra ID, endpoint management, and security tooling.
- Exposure to SIEM / EDR and security operations workflows.
- Strong understanding of infrastructure, networking, and platform performance.
Most importantly: you’ve built, improved, or transformed operations, not just supported them.
Certifications (or Equivalent Experience)
We value capability over certificates, but the following are advantageous:
- SC-200 / SC-900 (Security Operations / Fundamentals).
- ITIL 4 Foundation.
- CCNA / Network+.
- Vendor certifications across RMM or security platforms.
Leadership & People Management
Experience managing and developing technical teams in an MSP or operations environment:
- Strong in performance management, setting expectations, giving feedback, and addressing underperformance.
- Comfortable leading 121s, team structure, and accountability frameworks.
- Experience with recruitment, onboarding, and growing team capability.
- Confident acting as the senior escalation point during incidents.
You can build and lead a high performing team, not just contribute individually.
Why Join Us?
Because this is a visible, high impact leadership role with genuine influence. You’ll get:
- Own a mission critical function.
- Real autonomy to modernise and automate at scale.
- Shape what great looks like in a modern MSP.
- Work in a business that values engineering, not just support.
If you want a role that blends leadership, engineering depth, automation, security, commercial ownership and meaningful impact… You’re going to love it here.
Additional Information
A full job description is available on request and will be provided to shortlisted candidates.
Apply Now
Ready to Lead the Future of Proactive IT? If you’re excited about redefining what great NOC & SOC operations look like in an SMB focused MSP, we want to hear from you.
Closing Date: 24th April 2026. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.
NOC & SOC Manager in Peterborough employer: The HBP Group
Contact Detail:
The HBP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC & SOC Manager in Peterborough
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, especially those already working in NOC/SOC roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your automation scripts and projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common scenarios in NOC/SOC operations. Think about how you would handle specific incidents or improve processes. Being ready with real examples will impress interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace NOC & SOC Manager in Peterborough
Some tips for your application 🫡
Show Your Passion for Automation: We want to see your obsession with automation shine through in your application. Share specific examples of how you've transformed operations or reduced repetitive tasks using automation tools like PowerShell. This is your chance to show us you're not just about keeping the lights on, but about making things better!
Highlight Your Technical Skills: Make sure to showcase your advanced scripting capabilities and any experience you have with RMM platforms and security operations. We’re looking for someone who can operate at scale, so don’t hold back on detailing your hands-on experience with large environments and automation workflows.
Demonstrate Leadership Experience: We’re keen on seeing how you’ve built or improved teams in the past. Talk about your experience in managing technical teams, setting expectations, and driving performance. Show us that you can lead while still being technically hands-on – it’s a balance we value highly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team and ready to take on this exciting challenge!
How to prepare for a job interview at The HBP Group
✨Know Your Automation Inside Out
Make sure you can talk confidently about your experience with automation tools, especially PowerShell. Be ready to discuss specific projects where you've designed and deployed automation solutions, and how they improved efficiency in a multi-client environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and led high-performing teams. Highlight your approach to performance management and how you've fostered accountability within your team. This role is about leading as much as it is about technical skills.
✨Understand the Bigger Picture
Be prepared to discuss how your work impacts the business. Understand the commercial implications of downtime and inefficiency, and be ready to share how you've addressed these issues in past roles.
✨Demonstrate Your Problem-Solving Mindset
Think of specific instances where you've transformed operations or solved recurring issues. Discuss your approach to trend analysis and how you've used engineering improvements to create lasting solutions.