The HBP Group is seeking a motivated 1st Line IT Support Technician to join our growing support team. You will be the first point of contact for customers across the UK, resolving issues, logging tickets, and troubleshooting across Microsoft environments, desktops, networking, and business applications.
You’ll work with 2nd Line engineers for deeper investigations and aim to deliver a friendly, professional support experience while meeting SLAs and KPIs.
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1st Line IT Support Technician – Grow Your Skills in Peterborough employer: The HBP Group
The HBP Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous professional development opportunities while working in a pivotal role that influences IT strategy across the UK and Europe. Our commitment to a secure and stable IT environment ensures that you will be part of a team that values excellence and accountability, making your contributions both meaningful and rewarding.
