At a Glance
- Tasks: Design innovative IT solutions and engage with customers throughout their technology journey.
- Company: Join The HBP Group, a leading provider of reliable business technology.
- Benefits: Competitive salary, collaborative culture, and opportunities for professional growth.
- Other info: Opportunity to influence customer strategy and shape technical direction.
- Why this job: Combine technical expertise with relationship building to create effortless customer experiences.
- Qualifications: Experience in IT Presales or Solutions Engineering and excellent communication skills.
The predicted salary is between 51750 - 63250 £ per year.
Design solutions. Build trust. Create effortless customer experiences. At The HBP Group, we believe great technology should make life easier…not more complicated. We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise with commercial awareness and exceptional communication skills. You'll work alongside Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience.
If you're passionate about technology, enjoy solving complex business challenges and want to be recognised as a trusted advisor, we'd love to hear from you.
About the Role
As an IT Solutions Presales Engineer, you'll bridge the gap between customer requirements and technical delivery. You'll engage with customers throughout their technology journey…from initial discovery and solution design through to project implementation and future strategic planning. Success in this role isn't measured solely by technical excellence. It's about creating confidence, simplifying complexity and ensuring every customer interaction is professional, proactive and effortless. Working closely with our Commercial, Professional Services and Technical teams, you'll help shape innovative solutions that deliver real business value while supporting HBP's commitment to exceptional customer service.
What You'll Be Doing
- Design secure, scalable and commercially aligned IT solutions
- Conduct customer discovery workshops, technical audits and site surveys
- Translate business requirements into practical technical solutions
- Support our Sales team with technical expertise during customer engagements
- Produce solution designs, architecture documentation and technical proposals
- Provide technical leadership throughout project delivery
- Ensure operational readiness for support take ons
- Ensure seamless handovers between Sales, Projects and Support
- Build trusted advisor relationships with customers at every level
- Recommend improvements to existing customer environments and future technology roadmaps
- Identify opportunities to improve services, simplify processes and enhance the customer experience
- Stay ahead of emerging technologies and help shape future service offerings
What We're Looking For
You'll have experience designing and delivering modern Microsoft-based infrastructure solutions within an MSP or enterprise environment. You'll also bring:
- Minimum five years' experience in an IT Presales, Solutions Engineer, Technical Consultant or Senior Infrastructure role
- Excellent communication and presentation skills
- Experience engaging with senior business stakeholders
- Ability to translate technical concepts into business outcomes
- Strong documentation and solution design skills
- Full UK Driving Licence
- Right to work in the UK
Technical Experience
Ideally, you'll have experience with:
- Microsoft 365
- Windows Server (2019/2022/2025)
- Microsoft SharePoint
- Microsoft Security technologies
- Advanced networking including VLANs and managed switching
- Firewalls
- Backup and Disaster Recovery solutions
- Physical servers and Virtualisation
Certifications
Desirable certifications include:
- Microsoft SC-900
- Microsoft MS-900
- Additional Microsoft, networking or security certifications would be advantageous.
Who You'll Be
We're looking for someone who:
- Loves solving problems
- Enjoys working with people as much as technology
- Can simplify complex technical conversations
- Builds trust naturally
- Takes ownership and accountability
- Thinks strategically while remaining hands-on
- Is curious, adaptable and always learning
- Thrives in a collaborative environment
- Wants to make a genuine difference for customers
Most importantly, you'll share our passion for creating effortless customer experiences.
Why This Role is Different
This isn't a traditional Solutions Engineer position. You'll have the opportunity to influence customer strategy, shape our technical direction and play a key role in delivering an outstanding customer journey from first conversation through to long-term partnership. If you enjoy combining technical expertise with relationship building and want to make technology feel effortless for customers, this could be the perfect opportunity.
Closing Date: 11th September 2026. We reserve the right, depending on application numbers, to close or extend the closing date for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for interview will be contacted.
Company overview
The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall.
We're looking for someone who's passionate about technology, enjoys solving business challenges, and loves building trusted relationships with customers. You might be the perfect fit if you:
- Enjoy designing smart, practical IT solutions that genuinely make life easier for customers.
- Love solving complex technical challenges and turning them into simple, easy-to-understand solutions.
- Build trust naturally and enjoy working with people just as much as technology.
- Can confidently communicate with everyone from business owners to technical teams.
- Take ownership of your work and enjoy seeing projects through from discovery to delivery.
- Think commercially as well as technically, always keeping the customer's goals front of mind.
- Enjoy collaborating with Sales, Projects and Support teams to deliver a seamless customer experience.
- Stay curious, embrace new technologies, and are always looking for better ways of doing things.
- Believe that outstanding customer service is just as important as technical expertise.
Whether you're already working as a Solutions Engineer, a Senior Technical Consultant, or you're ready to step into a role where you can combine technical leadership with customer strategy, if this sounds like you, we'd love to hear from you.
IT Solutions Presales Engineer employer: The HBP Group
The HBP Group is an excellent employer for those looking to thrive in a dynamic IT environment, offering a collaborative work culture that values innovation and client engagement. With a focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects across the UK. Join us to be part of a team that not only embraces technology but also prioritises meaningful relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land IT Solutions Presales Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The HBP Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The HBP Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The HBP Group!
✨Direct Apply to The HBP Group
Let's not forget to apply directly through the The HBP Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Solutions Presales Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The HBP Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The HBP Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The HBP Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
