Dynamics 365 Business Central Implementation Consultant

Are you passionate about helping businesses transform their operations through cutting-edge technology? Do you have experience and are accredited with Dynamics 365 Business Central and thrive on the challenge of implementing powerful solutions that make a real difference? As a Microsoft Dynamics Implementation Consultant, you'll have the opportunity to be at the forefront of business transformation, leveraging your deep expertise in Dynamics 365 Business Central to guide organisations through successful software implementations. If you're excited about the prospect of helping companies achieve their goals while being part of a dynamic and innovative team, we want you to join us.

The Role

As a Dynamics 365 Business Central Implementation Consultant, you'll be at the heart of delivering high impact solutions that drive real change. Working closely with businesses, you'll understand their unique needs, design tailored solutions, and manage the implementation process from start to finish. Your role will be pivotal in helping organisations unlock the full potential of Dynamics 365 Business Central, enabling them to enhance efficiency, foster growth, and achieve lasting success. What’s great about this role is the chance to continuously learn and apply cutting edge technology while making a tangible difference in the way businesses operate.

This is a full time role based at any of our office, with options for hybrid working or fully remote working.

As a Dynamics 365 Business Central Implementation Consultant, you will play a critical role in fulfilling our mission by:

• Client Engagement: Work directly with clients to understand their business processes, challenges, and goals. Gather requirements and translate them into functional solutions within Dynamics 365 Business Central.
• Solution Design: Develop customised Dynamics 365 Business Central configurations and extensions that meet client needs. Ensure solutions are scalable, efficient, and aligned with best practices.
• Implementation: Lead the end to end implementation process, including data migration, system configuration, user training, and go live support. Ensure projects are delivered on time and within budget.
• Training and Support: Provide hands on training and support to end users, ensuring they are confident and capable of using the new system to its fullest potential. Offer ongoing support post implementation to address any issues and optimise performance.
• Collaboration: Work closely with internal teams, including project managers, developers, and support staff, to deliver seamless implementations. Providing feedback and insights for continuous improvement of our implementation processes.
• Documentation: Create and maintain comprehensive documentation, including solution designs, configuration settings, and user guides, to support knowledge transfer and long term system maintenance.

Key Responsibilities

In this role, you will be responsible for several key areas:

• Requirements and Solution Design: Client Needs Analysis: Understand and analyse client requirements to design and configure software solutions that meet their specific needs.
• Implementation Planning: Develop comprehensive implementation plans to guide the project from start to finish.
• Project Management and Planning: Project Coordination: Create and manage detailed project plans, ensuring that all tasks are completed on schedule and within budget.
• Resource Management: Coordinate with internal and external teams to allocate resources effectively and ensure successful task completion.
• Configuration and Customisation: Software Configuration: Adjust software settings, workflows, and features to align with client processes.
• Customisation Scoping: Assist in scoping and developing customisations to enhance software functionality.
• Training and Knowledge Transfer: Client Training: Conduct training sessions and provide documentation to equip client stakeholders with the necessary knowledge.
• Internal Training: Facilitate inhouse training sessions to build organisational knowledge.
• Data Migration and Integration: Data Migration: Contribute to planning and executing data migration strategies.
• Software Integration: Assist in integrating the software with other systems to ensure seamless operation.
• Testing and Quality Assurance: Testing Participation: Engage in testing activities to identify and resolve any issues.
• Quality Assurance: Learn to ensure the software performs to the required standards.
• Change Management and User Adoption: Change Management: Support clients in managing changes associated with the new software.
• User Adoption: Address user concerns and encourage smooth user adoption of the new system.
• Support and Issue Resolution: Post-Implementation Support: Provide ongoing assistance to address any issues that arise after implementation.
• Technical Troubleshooting: Collaborate with teams to troubleshoot and resolve technical problems.
• Client Relationship Management: Client Engagement: Establish and maintain strong relationships with clients.
• Identify Opportunities: Identify potential upselling opportunities based on evolving client needs.
• Continuous Improvement and Feedback: Feedback Gathering: Collect and utilise client feedback to drive continuous improvement.
• Process Enhancement: Look for opportunities to improve processes, methodologies, and tools.
• Staying Current with Industry Trends: Industry Awareness: Stay updated on the latest software, technology, and industry best practices.
• Knowledge Application: Apply new insights to improve implementation strategies.
• Ensuring Project Success: Client ROI: Ensure clients achieve the intended value and ROI from their software implementation.
• Impact Measurement: Measure and communicate the impact of the software solution on client objectives.
• Managing Project Budgets: Efficiency Improvement: Actively seek ways to automate and streamline implementation processes.
• Budget Management: Manage customer expectations to keep project labour within the approved budget.

The ideal candidate would possess the following Knowledge & Experience:

• Essential: 2+ years of experience in implementing Dynamics 365 Business Central or similar ERP systems.
• Strong understanding of business processes, particularly in finance, supply chain, and operations.
• Proven experience in gathering requirements, solution design, and end-to-end project management.
• MB800 Functional Consultant certification or equivalent experience.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Experience with data migration, system configuration, and user training.
• Ability to work independently and as part of a collaborative team.

Additional Desirable criteria:

• Experience with Continia Document Management, Jet Reporting, or other third-party add ons.
• A working knowledge of Office 365 and related Microsoft technologies.
• Familiarity with project management methodologies.
• Manufacturing Implementation Experience.

So, who are we? The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency. We have 3 offices including our head office in Scunthorpe, an office in Hull and another office in Peterborough.

Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience.

That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive.

So, on top of the normal benefits, we think some of the amazing reasons to join us are:

• 28 days of holiday, plus bank holidays = 36 days holiday total! – Prorated for part time employees.
• Option to sell back holiday*
• Salary Sacrifice Pension Scheme*
• A pro-active team of staff and this includes a Mid-Year and Year End Appreciation Party. We also have a number of themed office days including for Pancake day and also to support our chosen charity.
• A friendly inclusive environment across the whole office – we really are a great bunch!
• Enhanced Maternity Pay*
• Enhanced Paternity Pay*
• Enhanced Bereavement Leave, with our “Time to say goodbye leave”.
• Free lunches.
• Casual business dress code (with option to choose from our free workwear wardrobe selection).
• Christmas Thank You Bonus*
• Support and guidance from your very first day!
• Tailored Training Plans to support success in your role.
• Personal Development Plans to support career advancement.
• On-site parking.
• Company Sick Pay*
• Wellness activities.
• Salary Sacrifice Electric Car Scheme*
• Salary Sacrifice Bike to Work Scheme*
• Salary Sacrifice Childcare Scheme*
• Length of service / eligibility criteria.

If you think you fit the description above and you like the sound of what we have to offer…then this could be a great opportunity for you to join a growing, well-established business and progress your career.