The HBP Group is seeking a 2nd Line IT Engineer who enjoys solving technical challenges, taking ownership of issues and keeping customers informed. You’ll resolve escalated tickets, mentor junior team members and work with senior engineers on AI-driven automation to improve support.
With strong Microsoft 365 and Windows platform experience, you’ll help maintain secure, reliable IT services across our UK offices and client environments.
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2nd Line IT Support Engineer – AI-Driven Fixes & Mentorship employer: The HBP Group
The HBP Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous professional development opportunities while working in a pivotal role that influences IT strategy across the UK and Europe. Our commitment to a secure and stable IT environment ensures that you will be part of a team that values excellence and accountability, making your contributions both meaningful and rewarding.
