At a Glance
- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Join a growing business with a fun and energetic team culture.
- Benefits: Earn up to £12.21 per hour, enjoy discounts, and access a lifestyle card for savings.
- Other info: Dynamic environment with training opportunities and potential for career advancement.
- Why this job: Gain valuable skills, enjoy flexible shifts, and grow your career in hospitality.
- Qualifications: Great communication skills and a willingness to learn; previous experience is a plus but not required.
The predicted salary is between 12 - 12 £ per hour.
If you are looking for a new challenge in a growing business, then read on!
What’s in it for you?
- Up to £12.21 per hour plus a share of Tronc
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Restaurant Team Member Requirements:
- Be at least 18 years of age due to licensing laws
- You’ll be a great communicator
- You’ll have great decision-making skills
- You should be confident
- You’ll need to be organised
- General knowledge of food, wine and beer
- Have the Right to work in the UK
- Willingness to work a flexible schedule, including weekends and holidays
Restaurant Team Member Responsibilities:
- Welcoming guests in the pub
- Taking food & drink orders and handling cash/card payments
- Serving hot & cold beverages including alcohol
- Ensure cleanliness throughout the restaurant
- Assisting with managerial requests
- Looking after and caring for our guests throughout their whole experience
- Balancing high volume with high quality
- Participating in ongoing training and development
- Must have an eagerness to take advantage of new opportunities
- Learning different skills
A job you can enjoy. We are seeking to recruit Food & Beverage Team Members. If you have high energy and motivation to learn and grow in a professional, high volume, team-oriented environment we really want to hear from you.
Ideally you may have worked in a restaurant/bar before, but the great thing about Upham Inns is that we hire on the basis of potential more than previous experience. Have fun and work hard! You will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours.
Our teams are pivotal to our success. We provide training and development to ensure you not only deliver great guest service but also develop interpersonal and craft skills. Our restaurant teams deliver an excellent guest experience whilst our bar teams delight our guests with their barista and cocktail skills. All we need to know is that you’ve got the right character for the role.
Front of House Team Member employer: The Hawk Inn
Upham Inns is an exceptional employer, offering a vibrant work culture where team spirit thrives and personal growth is encouraged. With flexible shift patterns, generous discounts on meals and accommodation, and a clear development pathway, employees can enjoy a fulfilling career while being part of a friendly, hands-on team dedicated to delivering high-quality service in beautiful settings across Southern England.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Hawk Inn and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Hawk Inn that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Hawk Inn.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Hawk Inn get a sense of who you are beyond your experience!
How to prepare for a job interview at The Hawk Inn
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Hawk Inn and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
