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- Tasks: Deliver friendly service, support events, and keep the venue welcoming.
- Company: Join The Hartley Arms, part of the Honesty Group, known for warm hospitality.
- Benefits: Regular hours, free meals, 20% discount, and training opportunities.
- Other info: Enjoy consistent days off and genuine progression in a growing business.
- Why this job: Be part of a close-knit team creating memorable experiences every day.
- Qualifications: Positive attitude, strong communication skills, and a love for hospitality.
The predicted salary is between 12 - 14 £ per hour.
At The Hartley Arms, we believe hospitality is about making people feel genuinely welcome. As part of Honesty Group, we’re proud to serve handcrafted food, thoughtful drinks, and warm service in spaces that bring people together. From relaxed village lunches to weddings, celebrations and private events, no two days are the same at The Hartley Arms.
The Role
This is a varied, hands‑on front of house role supporting both our restaurant service and private function events. You’ll be part of a close‑knit team delivering excellent hospitality while helping ensure the venue runs smoothly day to day. Whether you’re serving guests in the restaurant, setting up for a private function, or helping close down after service, you’ll play an important part in creating a warm and memorable guest experience.
Potential Typical Shift Pattern Hours:
- 30 - 35 hours per week
- Wednesday: 5:00pm – 10:30pm
- Thursday: 12:00pm – 5:30pm
- Friday: 12:00pm – 6:00pm or 12:00pm – 10:00pm depending on business needs and functions
- Saturday: 12:00pm – 6:00pm
- Sunday: 11:00am – 5:30pm
Please note: shift times may vary slightly depending on events, functions and seasonal trade.
What You’ll Be Doing
- Delivering friendly, attentive service to guests in both the restaurant and function room
- Supporting the setup, running and reset of private events and bookings
- Preparing drinks and assisting with food service in line with food safety standards
- Answering phone enquiries and supporting reservations and guest bookings
- Receiving deliveries, rotating stock and completing daily temperature checks
- Keeping front of house areas clean, organised and welcoming at all times
- Assisting with end‑of‑day duties including cleaning, waste logs, cashing up and lock up
What We’re Looking For
- A warm, positive and guest‑focused attitude
- Strong communication skills and confidence working with people
- Someone reliable, organised and happy working in a busy hospitality environment
- A team player who enjoys varied shifts and supporting events/functions
- Previous hospitality experience is helpful, but not essential — full training will be provided
What You’ll Get
- Regular contracted hours
- Consistent days off — The Hartley Arms is closed Mondays and Tuesdays & only working every 3rd Sunday
- Free meal on shift
- 20% staff discount across Honesty Group
- Ongoing training and development opportunities
- Genuine progression opportunities within a growing hospitality business
Front of House Assistant in Newbury employer: The Hartley Arms
Contact Detail:
The Hartley Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant in Newbury
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Hartley Arms and soak up the atmosphere. This shows genuine interest and gives you a chance to see how the team operates in real-time.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of some scenarios where you can demonstrate your warm and positive attitude. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your teamwork! During interviews, share examples of how you've worked well in a team before. Highlighting your ability to support events and functions will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our close-knit team at The Hartley Arms!
We think you need these skills to ace Front of House Assistant in Newbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to deliver friendly service or work in a team.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your key strengths and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Hartley Arms
✨Show Your Hospitality Spirit
Make sure to convey your passion for hospitality during the interview. Share personal experiences where you made someone feel welcome or went the extra mile for a guest. This will demonstrate that you understand the essence of the role at The Hartley Arms.
✨Know the Venue
Do a bit of homework on The Hartley Arms and its offerings. Familiarise yourself with their menu, the types of events they host, and their overall vibe. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Emphasise Teamwork
Since this role involves working closely with others, highlight your teamwork skills. Prepare examples of how you've successfully collaborated with colleagues in past roles, especially in busy environments. This will reassure them that you can thrive in a close-knit team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows that you're not just interested in the job, but also in contributing positively to the workplace culture.