At a Glance
- Tasks: Deliver friendly service, support events, and keep the venue welcoming.
- Company: Join The Hartley Arms, part of Honesty Group, known for warm hospitality.
- Benefits: Regular hours, consistent days off, and full training provided.
- Other info: Enjoy varied shifts in a dynamic environment with opportunities to grow.
- Why this job: Be part of a close-knit team creating memorable guest experiences.
- Qualifications: Positive attitude, strong communication skills, and a love for hospitality.
The predicted salary is between 12 - 14 € per hour.
At The Hartley Arms, we believe hospitality is about making people feel genuinely welcome. As part of Honesty Group, we’re proud to serve handcrafted food, thoughtful drinks, and warm service in spaces that bring people together. From relaxed village lunches to weddings, celebrations and private events, no two days are the same at The Hartley Arms.
The Role
This is a varied, hands‑on front of house role supporting both our restaurant service and private function events. You’ll be part of a close‑knit team delivering excellent hospitality while helping ensure the venue runs smoothly day to day. Whether you’re serving guests in the restaurant, setting up for a private function, or helping close down after service, you’ll play an important part in creating a warm and memorable guest experience.
Potential Typical Shift Pattern Hours: 30 - 35 hours per week
- Wednesday: 5:00pm – 10:30pm
- Thursday: 12:00pm – 5:30pm
- Friday: 12:00pm – 6:00pm or 12:00pm – 10:00pm depending on business needs and functions
- Saturday: 12:00pm – 6:00pm
- Sunday: 11:00am – 5:30pm
Please note: shift times may vary slightly depending on events, functions and seasonal trade.
What You’ll Be Doing
- Delivering friendly, attentive service to guests in both the restaurant and function room
- Supporting the setup, running and reset of private events and bookings
- Preparing drinks and assisting with food service in line with food safety standards
- Answering phone enquiries and supporting reservations and guest bookings
- Receiving deliveries, rotating stock and completing daily temperature checks
- Keeping front of house areas clean, organised and welcoming at all times
- Assisting with end‑of‑day duties including cleaning, waste logs, cashing up and lock up
What We’re Looking For
- A warm, positive and guest‑focused attitude
- Strong communication skills and confidence working with people
- Someone reliable, organised and happy working in a busy hospitality environment
- A team player who enjoys varied shifts and supporting events/functions
- Previous hospitality experience is helpful, but not essential — full training will be provided
What You’ll Get
Regular contracted hours. Consistent days off — The Hartley Arms is closed Mondays and Tuesdays.
Front of House Assistant employer: The Hartley Arms
At The Hartley Arms, we pride ourselves on fostering a warm and welcoming work environment where every team member plays a vital role in creating memorable guest experiences. As part of the Honesty Group, employees benefit from regular contracted hours, consistent days off, and opportunities for personal growth within a close-knit team dedicated to exceptional hospitality. Join us in a vibrant location that celebrates community and connection, making each day at work uniquely rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Hartley Arms and soak in the atmosphere. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of some scenarios where you can demonstrate your friendly and positive attitude. Role-play with a mate or even in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share examples of how you've worked well with others in busy environments. They want to see that you can keep the good vibes flowing, especially during events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Honesty Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to deliver friendly service or work well in a team.
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your key strengths and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Hartley Arms
✨Know the Venue Inside Out
Before your interview, take some time to research The Hartley Arms. Familiarise yourself with their menu, the types of events they host, and their overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Front of House Assistant, you'll be interacting with guests constantly. During the interview, share examples of how you've provided excellent service in the past. Highlight any experiences where you turned a challenging situation into a positive one — this will demonstrate your ability to handle the busy hospitality environment.
✨Be Ready for Practical Scenarios
Expect some situational questions that reflect the day-to-day tasks at The Hartley Arms. Think about how you would handle a busy shift or a difficult customer. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Emphasise Teamwork and Flexibility
The role requires a team player who can adapt to varied shifts and support events. Be prepared to discuss your previous teamwork experiences and how you’ve contributed to a positive work environment. Showing that you're reliable and organised will make you stand out as a candidate.
