At a Glance
- Tasks: Serve delicious coffee and handmade pastries while creating a welcoming atmosphere.
- Company: Join the Honesty Group, a community-focused coffee shop with a homey vibe.
- Benefits: Free meals on duty, 20% off products, and discounted cookery courses.
- Other info: Great career progression opportunities with many roles available for growth.
- Why this job: Be part of a meaningful business that values honesty, sustainability, and personal growth.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Join the Honesty Family — Coffee Shop Assistant (Full Time)
Who We Are
At Honesty Group, we’re not just another coffee shop, we're a home away from home.
Our spaces are built for real people: dog-lovers, book clubbers, regulars, friends, families.
We don’t do gimmicks.
Just good coffee, good food, and good people.
Everything is handmade we have our own food production , from our sourdough loaves to our pastries and hot food and sandwitches.
We care deeply about where our ingredients come from, and don’t hide behind fine print.
- Why You’ll Love Working Here
- We put people first, that's more than talk. We believe in community, in looking after each other, and in being transparent.
- You’ll be part of something meaningful: a business built on honesty, authenticity, sustainability.
- We want to see you grow. Many of our managers, chefs, and supervisors started just where you are now — as Coffee Shop Assistants.
- What You’ll Do
- Serve exceptional coffee and freshly baked bread, cakes & pastries (all made by hand!)
- Look after customers chat, laugh, listen, make them feel at home
- Help in food prep, checking temperatures and food safety, following our high standards
- Support events, take phone orders, answer enquires
- Keep things clean and welcoming: tables, floors, toilets, indoor/outdoor areas
- Do stock work: take deliveries, rotate stock, display products, run fridge checks
- Help with end-of-day tasks: log waste, cash up, lock up
- Use our systems (laptop, Slack, email) to stay in the loop
Who You Are
- You bring initiative , an upbeat spirit, and a calm, helpful attitude
- You care about doing things well and doing them with respect — to food, to people, to safety
- You’re a team player, but you’re not afraid to take ownership
- You’re excited to learn, grow, and contribute
- What You’ll Get from Us
- Full training
- — no prior experience needed; we’ll teach you everything
- Free meal on duty (because, why not?)
- 20% off all our products — bread, sandwiches, coffee … you name it
- Discounted courses in our Cookery School — learn, bake, grow
- Your Future Here
There’s no fixed ceiling. Join us, and you could go on to become
- A Supervisor
- A Manager
- A Chef / Baker
- A member of the Head Office / Admin team We love promoting from within.
- Safety & Inclusivity
We’re age-inclusive, disability confident, and committed to welcoming everyone.
Honesty Group is an independent business operating pubs, restaurants, coffeeshops, and farm shops as well as serving our online and wholesale customers.
Opened in 2014, Honesty Group now runs 14 sites across Berkshire and Hampshire, with our strong community-led values, and people-first approach separating us from our competitors.
We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff.
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Coffee Shop Assistant employer: The Hartley Arms
At Honesty Group, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and exceptional service. As a Coffee Shop Shift Lead in our Fulham Road location, you'll enjoy benefits such as a free meal during shifts and a generous 20% discount, alongside ample opportunities for personal and professional growth within the hospitality sector. Join us to be part of a dynamic team where your leadership skills will shine and contribute to creating memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hartley Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hartley Arms
Don't be shy about reaching out to The Hartley Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coffee Shop Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hartley Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hartley Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
