At a Glance
- Tasks: Handle and manage Casualty claims, ensuring prompt and fair settlements.
- Company: Join a forward-thinking insurance company dedicated to making a difference.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic team culture with opportunities for growth and learning.
- Why this job: Make an impact in the insurance industry while developing your skills.
- Qualifications: Strong claims handling experience and knowledge of Casualty classes required.
The predicted salary is between 55000 - 65000 £ per year.
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
As a Senior Casualty Claims Handler, you will be responsible for handling claims that occur out of our Casualty classes. You will be expected to ensure the proper servicing and settlement of claims within your designated authority, working in partnership with claims management whilst maintaining the highest standard of technical file handling and customer service.
Job responsibilities:- Claims responsibility for a portfolio of Casualty claims, including international jurisdictions, lead/follow and primary/excess.
- Handle Casualty claims arising for all product lines including General Liability, Environmental and Life Science.
- Assess and adjust claims in relation to policy coverage, ensuring accurate assessment and communication.
- Maintain reserving correctly, manage and audit it properly.
- Appoint and control loss surveyors, counsel and other experts as required for timely intervention and mitigation of claims.
- Ensure claims are handled promptly, fairly and with integrity in accordance with Hartford claims management guidelines.
- Manage all claims proactively, ensuring all potential coverage, liability and quantum issues are identified and pursued appropriately.
- Maintain high standards of communication with claims management and underwriting.
- Review London market claims and maintain accurate claims records.
- Attend market claim meetings as required.
- Liaise with Underwriters, brokers and policyholders on claims issues.
- Act as point person for the Casualty Claims portfolio, providing claims portfolio reports/feedback and assisting with policy wordings.
- Manage Casualty large losses and contribute to Claims large loss and trend feedback.
- Provide technical support and training to junior members of the team.
- Assist with reinsurance issues and auditing of claims DCAs and external providers.
- Ensure compliance with all regulatory and statutory requirements relating to claims handling.
- Strong relevant claims handling experience with a London Market insurance company/Lloyd’s Syndicate.
- Experience/technical knowledge of at least one of The Hartford’s Casualty classes; including General Liability, Environmental and Life Science.
- Working knowledge of ECF2 and CLA principles.
- DOCOsoft writeback platform experience desired.
- Ability to prioritise and organise workload and meet deadlines.
- Ability to develop and sustain relationships with internal and external customers.
- Knowledge of FCA/PRA and Lloyd’s rules and guidelines.
- Strong communication and presentation skills.
- Excellent negotiating skills.
- Willingness to continue to develop knowledge of Insurance and related issues through formal and informal learning/exams.
This role will be based in London, UK and you are required to have the necessary right to work details prior to application.
Senior Claims Handler - Casualty in London employer: The Hartford
The Hartford is an exceptional employer that values innovation and collaboration, making it an ideal place for a Senior Actuary to thrive. With a strong commitment to employee growth, we offer extensive professional development opportunities and a supportive work culture that encourages creativity and teamwork. Located in a vibrant area, our team enjoys a dynamic environment that fosters both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Handler - Casualty in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like The Hartford). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like The Hartford. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Handler - Casualty in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at The Hartford.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at The Hartford. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at The Hartford
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at The Hartford to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at The Hartford, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding The Hartford's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
