Compliance Officer

London Full-Time

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Support in overseeing and developing the Compliance Framework. Reviewing and advising on regulatory changes, undertaking risk assessments, enhancing relevant policies, procedures and standards, compliance monitoring and developing training for the International business.

This role will be based in London, UK

Job Responsibilities

Support in production and delivery of the International Compliance priorities and planning
Designing and maintaining the compliance suite of exception reports, thematic reviews and monitoring activities, providing timely information of these activities to the CRCO for reporting at relevant committees
Assessing ongoing compliance with Lloyd’s Regulatory and Financial Crime Principles, Lloyd’s Insurance Company’s Financial Crime Guide for Underwriters and the FCA’s Financial Crime Guide
Working with the business to ensure Conduct requirements are met across the customer journey
Working with the team to respond appropriately to complaints
Undertake reviews of current and emerging regulatory developments, assess the impact on International via risk assessments and communicating requirements and actions to the business where relevant
Creating and maintaining relevant compliance policies and procedures and embedding them within the business
Designing and delivering compliance training, both e-learning and face-to-face to employees
Build an effective relationship with The Hartford’s Economic Sanctions Compliance Team and oversee the delivery of the intra-group outsourcing agreement in respect of sanctions screening and sanctions query management
Delivery of agreed actions resulting from regulatory visits and supervisory plans
Collaborate with the business on initiatives, supporting them as the Compliance function SME
Build key stakeholder relationships and collaborate with The Hartford Group Compliance function
Key stakeholder management with the International business, establishing trusted relationships, understanding business strategic priorities in order to effectively partner with and support the International business
Ensure effective collaboration between the Compliance function and other internal governance functions, including Legal, Risk and Internal Audit
Lead on the production and submission of accurate and timely regulatory reports e.g., LIC quarterly financial crime report.
Provide timely responses to queries received from the International business
Undertake ad-hoc activities and project work, where requested by the CRCO.

Regulatory Conduct Standards

The PRA and the FCA expect individuals in certain roles to be able to meet a number of conduct standards. International expects you to be able to meet the conduct standards outlined below:

Individual Conduct Standards – you must:

Act with integrity (PRA and FCA standard).
Act with due skill, care and diligence. (PRA and FCA standard).
Be open and cooperative with the FCA, the PRA and other regulators (PRA and FCA standard).
Pay due regard to the interests of customers and treat them fairly. (FCA standard).
Observe proper standards of market conduct. (FCA standard).
Act to deliver good outcomes for retail customers (FCA Consumer Duty)
Strong communication skills
Knowledge of FCA/PRA and Lloyd’s regulations essential
Excellent organisation and planning skills, with ability to identify strategic priorities
Strong influencing skills with ability to apply a commercial approach to assessing risk
Strong Office skills, including Word, Excel, PowerPoint
Ability to handle sensitive & confidential situations and information