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- Tasks: Handle and assess financial claims, ensuring prompt and fair service.
- Company: Join The Hartford, a leading insurance company committed to making a difference.
- Benefits: Enjoy opportunities for professional development and a supportive team environment.
- Other info: Based in London, this full-time role offers mentorship from experienced professionals.
- Why this job: Shape the future of insurance while helping others achieve their goals.
- Qualifications: A-level or university degree with 3 years of relevant claims handling experience required.
The predicted salary is between 32000 - 48000 £ per year.
Claims Handler page is loaded## Claims Handlerlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R2624322INTL Claims Handler I – CL09YYWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.As a Casualty Claims handler you will be responsible for handling claims that occur out of our Casualty classes including General Liability, Life Science and Environmental. You will be expected to ensure the proper servicing and settlement of claims within your designated authority. Working in partnership with Senior handlers / Claims Management whilst at all times maintaining the highest standard of technical file handling and customer service.**Job responsibilities:*** Manage, assess and adjust assigned claims, ensuring that coverage is accurately assessed, and file reserving is correctly set / maintained.* Proactively manage claim files ensuring all documentation is correctly filed and claims are regularly updated, diarised and managed proactively.* Ensure that claims are handled promptly, fairly and with integrity in accordance with Hartford claims management guidelines.* Work closely with claims management and other team members as required on individual claims.* Receive mentoring and coaching from experienced senior claims handlers / claims management.* Maintain the highest standards of communication with claims management and underwriting to ensure that information on significant claims and claims trends is shared expeditiously.* Ensure that large loss information is shared promptly and that large loss reports are issued appropriately.* Liaise with other departments as appropriate including but not limited to Underwriting; Finance; Actuaries and Reinsurance.* Attend market claim meetings as required.* Liaise with brokers, stake holders and policy holders as required.* Liaise with other Hartford offices as required.* Assist with reinsurance issues as required.* Ensure compliance with Lloyds minimum standards and all regulatory and statutory requirements relating to claims handling, in particular TCF.**Capabilities & Experience*** Demonstrable relevant Casualty claims handling experience* Working Knowledge of ECF2* Willingness to continue to develop knowledge of Insurance and related issues through formal and informal learning / exams* Ability to prioritise and organise workload and meeting deadlines* Ability to develop and sustain relationships with internal and external customers* Working knowledge of general insurance and its underlying principles* Knowledge of FCA / PRA and Lloyd’s rules and guidelines* Progression to CII qualifications desired.* Reasonable standard of education.**This role will be based in London, UK and you are required to have the necessary right to work details prior to application.** | | #J-18808-Ljbffr
Claims Handler employer: The Hartford
Contact Detail:
The Hartford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the specific claims handling processes and guidelines of The Hartford. Understanding their approach to customer service and claims management will help you align your responses during interviews.
✨Tip Number 2
Network with current or former employees of The Hartford, especially those in claims handling roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Stay updated on industry trends and regulatory changes related to financial lines insurance. Demonstrating your knowledge of these topics during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous claims handling experiences in detail, focusing on how you managed complex cases and maintained high standards of communication. This will showcase your suitability for the role.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Handler at The Hartford. Familiarise yourself with the specific requirements and expectations outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in claims handling, particularly in Financial Lines. Emphasise your ability to manage claims, assess coverage, and maintain high standards of customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the insurance industry and your understanding of The Hartford's values. Mention specific experiences that demonstrate your skills in claims management and teamwork.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications, such as CII certifications or experience with ECF. This will show your commitment to professional development and your readiness for the role.
How to prepare for a job interview at The Hartford
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Claims Handler, especially in Financial Lines. Familiarise yourself with the key tasks such as managing claims, assessing coverage, and maintaining communication with various stakeholders.
✨Showcase Your Experience
Prepare to discuss your relevant experience in claims handling, particularly any specific cases you've managed. Highlight your knowledge of ECF and how you've successfully navigated complex claims situations in the past.
✨Demonstrate Communication Skills
Since the role involves liaising with brokers, policyholders, and internal teams, be ready to showcase your communication skills. Provide examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Ask Insightful Questions
Prepare thoughtful questions about The Hartford's claims management processes and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.