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- Tasks: Welcome guests, manage seating, and provide top-notch customer service in a lively environment.
- Company: Join The Hart, a vibrant new venue in Marylebone, opening September 2025.
- Benefits: Enjoy 50% off food, access to discounts, health support, and career progression opportunities.
- Why this job: Be part of an exciting new adventure with a friendly team and a focus on exceptional experiences.
- Qualifications: Previous hospitality experience preferred; a positive attitude and great communication skills are essential.
- Other info: Recruitment open days on 17th July, 23rd July, and 5th August—come meet the team!
We are looking for enthusiastic and customer focused Hosts to join us on our next adventure, The Hart in Marylebone is opening in September 2025. This vibrant venue will be offering exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service.
Salary - up to £13 per hour + Service Charge (Earn up to £20 per hour)
What's in it for you as a Host at The Hart:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
- 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, On us!
- Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
A snapshot of what you'll be doing as a Host at The Hart:
- Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
- Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
- Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast-paced environment.
- Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
- Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.
About you, our new Host at The Hart:
- Previous experience as a Host or similar role within hospitality.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
Recruitment Open days - We will be holding recruitment open days on 17th July, 23rd July and 5th August at our venues in Notting Hill. Successful applicants will receive an invite to come meet the team. Previous experience in a high-end and high-volume establishment is preferable but not imperative. We’re looking for hosts with big personalities and a natural flair for making people feel welcome. If you’re confident, outgoing, and love creating great experiences for others, this is your chance to bring your energy and enthusiasm to a role where it really matters. Full & Part time positions available. To join our incredible public house team and be a part of this new adventure, click apply and we'll take it from there!
Host (Hiring Immediately) employer: The Hart
Contact Detail:
The Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host (Hiring Immediately)
✨Tip Number 1
Make sure to attend the recruitment open days on 17th July, 23rd July, and 5th August. This is a fantastic opportunity to meet the team in person and showcase your personality, which is key for a Host role.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the open days. Think of examples from your past experiences where you went above and beyond for guests, as this will resonate well with the hiring team.
✨Tip Number 3
Familiarise yourself with The Hart's concept and menu offerings. Showing that you understand their vision for exceptional dining and drinking experiences will set you apart from other candidates.
✨Tip Number 4
Be ready to showcase your teamwork abilities. Since collaboration is essential in a fast-paced environment, think of ways you've successfully worked with others in previous roles to create a positive atmosphere.
We think you need these skills to ace Host (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any previous roles as a Host or similar positions. Emphasise your customer service skills and any achievements that showcase your ability to create positive experiences for guests.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role at The Hart. Mention specific aspects of the job description that resonate with you, such as your passion for delivering exceptional customer service and your ability to work in a fast-paced environment.
Showcase Your Personality: Since they are looking for hosts with big personalities, let your unique character shine through in your application. Use a friendly and approachable tone in your writing to convey your positive attitude and willingness to collaborate with the team.
Highlight Relevant Skills: In your application, be sure to mention key skills that align with the job requirements, such as excellent communication, teamwork, and the ability to manage waitlists. Provide examples from your past experiences that demonstrate these skills in action.
How to prepare for a job interview at The Hart
✨Show Your Enthusiasm
As a Host, your energy sets the tone for the guest experience. Make sure to express your excitement about the role and the venue during the interview. A positive attitude can be contagious!
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure guests had a great time.
✨Communicate Effectively
Since communication is key in this role, practice clear and confident communication. Be ready to discuss how you would manage waitlists and keep guests informed during busy times.
✨Emphasise Teamwork
The Hart values collaborative teamwork, so be prepared to talk about your experiences working in a team. Share how you contribute to a positive atmosphere and support your colleagues in a fast-paced environment.
