At a Glance
- Tasks: Deliver delicious food to tables and ensure a smooth dining experience.
- Company: Join The Hart, a vibrant new venue in Marylebone offering exceptional dining.
- Benefits: Enjoy 50% off meals, access to tips weekly, and health support anytime.
- Other info: Recruitment days on 17th, 23rd July, and 5th August—come meet the team!
- Why this job: Be part of a friendly team in a fast-paced environment with great career growth.
- Qualifications: A positive attitude and good communication skills are essential; experience is a plus.
- Salary - £12.71 per hour + Service charge (Earn up to £17 per hour)
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, on going training to develop yourself personally and professionally.
- Collect prepared food items from the kitchen and deliver them to the appropriate tables or designated areas promptly and accurately
- Verify accuracy of orders, ensuring that all dishes match the corresponding table numbers or descriptions
- Assist in setting up and clearing tables before and after service, ensuring cleanliness and proper tableware arrangement
- Collaborative teamwork, Work closely with the team to provide friendly and professional customer service to guests, responding promptly to their requests and inquiries
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.
Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.
At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.
As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
Food Runner in London employer: The Hart
The Hart in West London is an exceptional employer, offering a vibrant work culture where attentive service and teamwork are at the heart of our operations. With competitive pay, generous staff meals, and a commitment to employee wellness and development, we provide clear pathways for growth within the hospitality industry, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Food Runner in London
✨Tip Number 1
Make sure to attend the recruitment open days on the 17th July, 23rd July, and 5th August. This is a great opportunity to meet the team in person and showcase your enthusiasm for the role.
✨Tip Number 2
Familiarise yourself with the menu and the types of dishes that will be served at The Hart. Being knowledgeable about the food and drinks will help you stand out during conversations with the hiring team.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will show that you can thrive in a fast-paced environment like The Hart.
✨Tip Number 4
Showcase your passion for customer service by discussing any relevant experiences where you went above and beyond for guests. This will highlight your commitment to creating a positive dining experience.
We think you need these skills to ace Food Runner in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the hospitality industry, especially any roles that involved fast-paced environments or customer service. Use keywords from the job description to show you’re a great fit.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the Food Runner position at The Hart. Mention your positive attitude, teamwork skills, and passion for exceptional customer service, as these are key traits they are looking for.
Showcase Relevant Experience:If you have previous experience in high-end or high-volume establishments, be sure to detail this in your application. Even if you don’t have direct experience, highlight transferable skills that demonstrate your ability to thrive in a busy environment.
Follow Application Instructions:When applying, ensure you follow all instructions carefully. Submit your application through the 'Apply now' button on our website and avoid providing any bank or payment details, as this is not required.
How to prepare for a job interview at The Hart
✨Show Your Energy
As a Food Runner, you'll need to thrive in a fast-paced environment. Make sure to convey your enthusiasm and energy during the interview. Share examples of how you've successfully managed busy situations in the past.
✨Demonstrate Team Spirit
Collaboration is key in this role. Highlight your ability to work well with others by discussing previous experiences where teamwork led to success. This will show that you're a great fit for their team-driven atmosphere.
✨Customer Service Focus
Exceptional customer service is at the heart of this position. Be prepared to discuss your approach to providing outstanding service and how you handle guest inquiries or complaints. This will demonstrate your passion for creating positive experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the venue and its operations. This shows your genuine interest in the role and helps you understand what they value in their staff. It also gives you a chance to assess if it's the right fit for you.
