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- Tasks: Welcome guests, take orders, and create memorable experiences in a lively pub atmosphere.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Why this job: Be the friendly face that makes every guest's visit special and enjoyable.
- Qualifications: A passion for customer service and a positive attitude are essential.
- Other info: Explore beautiful locations and enjoy great career development opportunities.
The predicted salary is between 1040 - 1248 £ per month.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Set on famous Parliament Hill, The Harrogate Inn, formally known as The St George Hotel offers an ideal location surrounded by Yorkshire's finest treasures. Just steps away, you'll find the charming Betty's Tea Rooms, the historic Royal Hall, and the Turkish Baths. Experience the perfect balance of elegance and convenience in the heart of Harrogate.
You’ll Fit Right Inn
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.
Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!
If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…
*Age-related pay rates apply for Under 21s.*
Front of House Team Member in Richmond employer: The Harrogate Inn
Contact Detail:
The Harrogate Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Richmond
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential employers.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups related to the industry. You never know who might have a lead on a Front of House position that’s perfect for you.
✨Tip Number 3
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you can contribute to making guests happy.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our award-winning team at The Inn Collection Group!
We think you need these skills to ace Front of House Team Member in Richmond
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can contribute to our warm atmosphere.
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any relevant experience in customer service and how you embody our core values like respect and warmth. This will help us see why you’d fit right inn!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at The Harrogate Inn
✨Know the Company Values
Before your interview, take some time to familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Think about how you can demonstrate these values through your own experiences in hospitality.
✨Showcase Your Passion for Hospitality
During the interview, share specific examples of times when you've gone above and beyond for a guest. This could be a memorable interaction or a situation where you turned a negative experience into a positive one. Let your enthusiasm for making people happy shine through!
✨Prepare for Role-Specific Questions
Expect questions that relate directly to the Front of House role. Be ready to discuss how you would handle busy periods, manage customer complaints, or work as part of a team. Practising these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
