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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts, and a birthday holiday.
- Why this job: Make a real impact in a welcoming environment while developing your career.
- Qualifications: Experience in food and hospitality with strong customer service skills.
- Other info: Opportunity for growth in a vibrant, supportive atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It's not just for you—your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Set on famous Parliament Hill, The Harrogate Inn, formally known as The St George Hotel offers an ideal location surrounded by Yorkshire's finest treasures. Just steps away, you'll find the charming Betty's Tea Rooms, the historic Royal Hall, and the Turkish Baths. Experience the perfect balance of elegance and convenience in the heart of Harrogate.
You'll Fit Right Inn: As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.
In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn's day-to-day operations. You'll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you'll fit right inn. This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
Assistant Manager in Harrogate employer: The Harrogate Inn
Contact Detail:
The Harrogate Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers and what values they promote. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your experience in hospitality and how you can contribute to making people happy at their Inn.
✨Tip Number 3
Dress the part! Make sure you look smart and approachable for your interview. A good first impression goes a long way, especially in the hospitality industry where appearance matters.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace Assistant Manager in Harrogate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience in food and hospitality, and how it aligns with our core values of respect, warmth, and customer focus. This shows us that you understand what we’re all about!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for before hitting that submit button.
How to prepare for a job interview at The Harrogate Inn
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully motivated a team or handled a challenging situation. This will demonstrate your ability to inspire and create a positive atmosphere, which is key for this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in a busy pub environment. Practice responses to scenarios like managing a difficult customer or ensuring smooth operations during peak hours. This will help you convey your problem-solving skills and customer-focused approach.
✨Emphasise Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry and your commitment to making guests happy. Share personal stories or experiences that highlight your passion for customer service and how you embody the warmth and respect that The Inn Collection Group values.
