Hotel Supervisor

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The Harper Hotel North St, Langham, Holt NR25 7DH

Hotel Supervisor (Food & Beverage Focus)

About Us:

Experience the magic of The Harper Hotel and become part of
our award – winning team, where excellence is not just a standard, but a way of
life. Nestled in the heart of the Norfolk Coast, our boutique hotel prides
itself on delivering exceptional service in an atmosphere that feels like home.
From our meticulously curated menu offerings to our personalised guest
experiences, we are committed to surpassing expectations at every opportunity.

Job Description:

We are on the lookout for enthusiastic and dedicated Hotel Supervisor
to join our team with focus on Food & Beverage. To lead our team in
delivering exceptional experiences amidst the breath-taking beauty of our
coastal retreat. As the Hotel Supervisor, you will oversee the aspects of dining operations, ensuring seamless guest experiences from smooth breakfast delivery
to coordinating dinner services.
Your role is pivotal in fostering teamwork, keeping spirits high and ensuring
everyone is focused on delivering exceptional service.

Responsibilities/Duties:

• Supervise all outlets, ensure standards and
  quality throughout the day are top-notch.
• Inspire and motivate our team to bring their
  A-game every day, because let’s face it, happy staff = happy guests!
• Dive into the world of F&B, overseeing
  everything within our restaurant, bar dining and courtyard dining and to room service ensuring effortless
  delivery.
• Handle any guest questions, issues or special
  requests with a smile and can-do attitude.
• Make sure we’re following all the health and
  safety rules to keep our guests and crew safe and sound
• Support sister Pub operations when required.

Requirements:

• Previous experience in a supervisory role within
  the hospitality industry preferred.
• Strong knowledge of F&B operations,
  including service techniques and guest relations.
• Excellent communication and interpersonal
  skills, with a knock for building genuine connections with both guests and team
  members.
• Ability to multitask and thrive in a fast-paced,
  ever evolving environment.
• Smart appearance and professional demeanour,
  complemented by a warm and approachable personality.
• Flexible to work evenings, weekends and holidays
  as needed, embracing the dynamic nature of the hospitality industry.

Why Join Us:

• Opportunity to work in an award-winning boutique
  hotel known for its unique style and personalised service.
• Dynamic and supportive environment where
  individuality is celebrated, and every team member is valued.
• Ongoing opportunity for growth and learning,
  with access to training programs and development opportunities.
• Competitive pay packages and opportunities for
  career advancement within our growing company.
• Employee discounts on accommodation, dining and
  spa services, allowing you to experience the magic of our hotel first-hand.
• Be part of a company that promotes work-life balance and encourages you to
  prioritise your health and wellness.

So, if you are a hospitality professional with a passion for
people and excellence and a desire to be part of a team that values
individuality, growth and fun, we would love to hear from you!

Job Type: Full-time & Part time Available

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