Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and assist with inquiries in a vibrant hotel setting.
- Company: Join The Harper Hotel, an award-winning boutique hotel on the stunning Norfolk Coast.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work-life balance.
- Why this job: Be part of a passionate team creating memorable experiences in a dynamic environment.
- Qualifications: No experience needed; just bring your enthusiasm for hospitality and great communication skills.
- Other info: Flexible shifts available, including evenings and weekends, to fit your schedule.
Location: The Harper Hotel, North St, Langham, Holt NR25 7DH
About Us: Experience the magic of The Harper Hotel and become part of our award-winning team, where excellence is not just a standard, but a way of life. Nestled in the heart of the Norfolk Coast, our boutique hotel prides itself on delivering exceptional service in an atmosphere that feels like home. From our meticulously curated menu offerings to our personalised guest experiences, we are committed to surpassing expectations at every opportunity.
Job Description: Embark on a rewarding journey and join the adventure at The Harper Hotel as a Hotel Receptionist! Get ready to dive into a world where innovation meets hospitality. As the welcoming face of our award-winning boutique hotel, you will play a pivotal role in creating memorable moments for our guests, all while championing sustainable practices and leveraging cutting-edge platforms and software. With our supportive team culture and vibrant atmosphere, every shift promises excitement, fulfilment and a chance to make a real difference. If you are ready to be part of something where passion meets purpose, we can’t wait to welcome you aboard!
What You’ll Do:
- Serve as the first point of contact for guests, providing a warm and friendly welcome upon arrival.
- Handle guest check-ins and check-outs efficiently, ensuring a seamless experience.
- Assist guests with inquiries and requests, providing knowledgeable and personalised assistance.
- Manage phone calls, emails and other correspondence in a professional and warm manner.
- Maintain a tidy and organised reception area, creating a welcoming environment.
- Perform administrative tasks, such as processing payments and managing reservations, with attention to detail and accuracy.
What We’re Looking For:
- A passion for hospitality and a knack for creating memorable experiences that leave guests smiling from ear-to-ear.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
- Strong organisational and multitasking abilities, with the ability to prioritise tasks effectively.
- Impeccable grooming and professional appearance that reflects our hotel’s style.
- Previous experience in a customer-facing role is preferred but not required - we’re more interested in your passion and potential.
- Flexibility to work various shifts, including evenings, weekends and holidays.
Why Join Us:
- Opportunity to work in an award-winning boutique hotel known for its unique style and personalised service.
- Dynamic and supportive environment where individuality is celebrated, and every team member is valued.
- Ongoing opportunity for growth and learning, with access to training programs and development opportunities.
- Competitive pay packages and opportunities for career advancement within our growing company.
- Employee discounts on accommodation, dining and spa services, allowing you to experience the magic of our hotel first-hand.
- Be part of a company that promotes work-life balance and encourages you to prioritise your health and wellness.
If you are ready to bring your passion for people and hospitality and your unique spark to our team, we’d love to hear from you!
Hotel Receptionist employer: The Harper Hotel
Contact Detail:
The Harper Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with The Harper Hotel's unique offerings and values. Understanding their commitment to exceptional service and sustainability will help you align your responses during any interviews or conversations.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Since excellent interpersonal skills are crucial for a Hotel Receptionist, being able to convey warmth and friendliness will set you apart.
✨Tip Number 3
Showcase your organisational skills by volunteering for events or managing small projects. This experience can demonstrate your ability to multitask and prioritise effectively, which is essential for the role.
✨Tip Number 4
Visit The Harper Hotel if possible, or explore their online presence to get a feel for their atmosphere. This will not only give you insights into their culture but also provide you with talking points when you apply through our website.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you created memorable experiences for guests, as this aligns with what The Harper Hotel is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your desire to create memorable moments for guests. Mention specific aspects of The Harper Hotel that resonate with you, such as their commitment to exceptional service and sustainability.
Showcase Communication Skills: In your application, demonstrate your excellent communication and interpersonal skills. Use examples from past experiences where you effectively handled guest inquiries or resolved issues, showcasing your friendly and approachable demeanour.
Highlight Flexibility and Team Spirit: Mention your flexibility to work various shifts, including evenings and weekends. Also, express your enthusiasm for being part of a supportive team culture, as this is important to The Harper Hotel's environment.
How to prepare for a job interview at The Harper Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for creating memorable moments for guests, as this aligns perfectly with what The Harper Hotel values.
✨Demonstrate Excellent Communication Skills
Since you'll be the first point of contact for guests, it's crucial to showcase your communication skills. Practice clear and friendly responses to common guest inquiries, and be prepared to discuss how you would handle various situations professionally.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities, so come prepared with examples of how you've successfully managed multiple tasks in previous roles. Discuss any tools or methods you use to stay organised, especially in a busy environment.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Ensure you present yourself in a professional manner that reflects the hotel's style. A polished appearance will demonstrate your understanding of the hospitality industry's standards.
