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- Tasks: Support patients through their cosmetic journey and ensure a smooth clinic experience.
- Company: The Harley Medical Group, a leader in cosmetic surgery with over 35 years of expertise.
- Benefits: Competitive salary, bonuses, 33 days leave, discounts, and ongoing training.
- Other info: Modern working environment with great career development opportunities.
- Why this job: Join a passionate team dedicated to enhancing lives through exceptional patient care.
- Qualifications: 1 year experience in aesthetics or beauty, with a positive attitude and customer service focus.
The predicted salary is between 28000 - 28000 £ per year.
Location - Newcastle
Hours of Work - Full Time and Part Time opportunities available
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty.
Committed to excellence, we combine medical expertise with personalized care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritize safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures.
Due to expansion in our services, The Harley Medical Group have exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
- Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
- Strive to meet and exceed the expectations of our patients.
- Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
- Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
- Influence and advise potential patients on the most suitable and appropriate solution for their needs.
- Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
- A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
- Team player, with a positive can-do attitude.
- Passionate about giving great customer service.
- Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- Salary from £28,000 plus bonus
- State of the art, modern working environments
- 33 days annual leave
- Discounts on procedures and products
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Surgical Patient Advisor in Sunderland employer: The Harley Medical Group
Contact Detail:
The Harley Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Patient Advisor in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the cosmetic surgery field, especially those who work at The Harley Medical Group. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for your interview by practising common questions related to patient care and customer service. We want you to shine, so think about how you can demonstrate your passion for helping patients and your experience in similar roles.
✨Tip Number 3
Show off your knowledge about The Harley Medical Group! Familiarise yourself with their services and values. This will not only impress your interviewers but also help you connect your skills to their mission of providing exceptional patient care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to the amazing work we do.
We think you need these skills to ace Surgical Patient Advisor in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Surgical Patient Advisor role. Highlight any relevant experience in aesthetics or customer service, and don’t forget to showcase your positive attitude and teamwork skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing exceptional customer service and how you can contribute to our team at The Harley Medical Group. Keep it engaging and personal!
Showcase Your Experience: When detailing your experience, focus on specific achievements that demonstrate your ability to meet sales targets and provide top-notch customer care. We love seeing numbers and results that back up your claims!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at The Harley Medical Group
✨Know Your Stuff
Make sure you brush up on the procedures and services offered by The Harley Medical Group. Familiarise yourself with common cosmetic surgeries like breast augmentation and rhinoplasty, as well as the patient journey. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Surgical Patient Advisor, you'll need to demonstrate your ability to provide exceptional customer care. Prepare examples from your past experience where you've gone above and beyond for a customer. Highlight your positive attitude and how you can contribute to a smooth patient journey.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the high standards of The Harley Medical Group. A polished appearance not only shows respect for the interviewers but also aligns with the professional image they uphold in their clinics.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you. Consider asking about team dynamics or how success is measured in the role.