Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients through their cosmetic journey and ensure top-notch customer service.
- Company: Join The Harley Medical Group, a leader in cosmetic surgery with over 35 years of excellence.
- Benefits: Enjoy a competitive salary, bonuses, 29 days leave, and free eye surgeries.
- Why this job: Be part of a trusted team that enhances lives through innovative cosmetic procedures.
- Qualifications: 1 year experience in aesthetics or beauty, with a passion for customer service.
- Other info: Ongoing training and a modern work environment await you!
The predicted salary is between 36000 - 60000 £ per year.
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty.
Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures.
Due to expansion in our services, The Harley Medical Group has exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
- Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
- Strive to meet and exceed the expectations of our patients.
- Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
- Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
- Influence and advise potential patients on the most suitable and appropriate solution for their needs.
- Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
- A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
- Team player, with a positive can-do attitude.
- Passionate about giving great customer service.
- Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- An industry leading salary plus excellent bonus potential.
- State of the art, modern working environments.
- 29 days annual leave.
- Free Laser Eye Surgery and Intraocular Lens Surgery.
- Free eye tests.
- Discounted prescription eye wear and sunglasses.
- Generous Optical Express friends and family discount scheme.
- Ongoing training and development opportunities.
- Pension scheme.
Patient Coordinator employer: The Harley Medical Group
Contact Detail:
The Harley Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends and procedures in cosmetic surgery. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the field, which is crucial for a Patient Coordinator role.
✨Tip Number 2
Network with professionals in the aesthetics and beauty industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals to opportunities at The Harley Medical Group.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you exceeded patient expectations or handled difficult situations, as this will showcase your ability to maintain high standards of professionalism.
✨Tip Number 4
Research The Harley Medical Group thoroughly. Understanding their values, services, and patient care philosophy will allow you to tailor your conversation during the interview, showing that you're aligned with their mission and ready to contribute.
We think you need these skills to ace Patient Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Patient Coordinator. Tailor your application to highlight relevant experience in aesthetics, customer service, and teamwork.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in similar roles. Emphasise your customer service skills, any sales targets you've met, and your ability to work in a team environment.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the cosmetic industry. Mention specific experiences that demonstrate your ability to provide excellent customer service and how you can contribute to the clinic's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the healthcare sector.
How to prepare for a job interview at The Harley Medical Group
✨Research the Company
Before your interview, take some time to learn about The Harley Medical Group. Understand their services, values, and what sets them apart in the cosmetic surgery industry. This knowledge will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise your experience in aesthetics, day spas, or similar environments. Be prepared to discuss specific examples of how you've provided excellent customer service and met sales targets in previous roles.
✨Demonstrate a Patient-Centric Approach
As a Patient Coordinator, your role revolves around ensuring a smooth patient journey. Be ready to share how you would handle patient inquiries and concerns, showcasing your ability to provide personalised care and support.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and commitment to the position.
