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- Tasks: As a Patient Coordinator, you'll schedule patients and ensure a smooth journey for cosmetic procedures.
- Company: Join The Harley Medical Group, a leader in cosmetic surgery with over 35 years of excellence.
- Benefits: Enjoy competitive salary, bonuses, 29 days leave, free eye surgeries, and ongoing training.
- Why this job: Be part of a trusted team that enhances lives through innovative cosmetic procedures and exceptional care.
- Qualifications: 1 year experience in Aesthetics, Day Spa, or Beauty environment; must be a team player with a positive attitude.
- Other info: Full-time and part-time opportunities available in a modern, state-of-the-art clinic.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Job Title – Patient Coordinator (The Harley Medical Group)
Location – Birmingham
Hours of Work – Full Time and Part Time opportunities available
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty.
Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures.
Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
Strive to meet and exceed the expectations of our patients.
Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
Influence and advise potential patients on the most suitable and appropriate solution for their needs.
Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
Team player, with a positive can-do attitude.
Passionate about giving great customer service.
Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Patient Coordinator employer: The Harley Medical Group
Contact Detail:
The Harley Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator
✨Tip Number 1
Familiarize yourself with the specific cosmetic procedures offered by The Harley Medical Group. Understanding the details of treatments like breast augmentation and rhinoplasty will help you communicate effectively with potential patients and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since the role emphasizes providing exceptional patient care, sharing specific examples of how you've exceeded customer expectations in previous roles can set you apart from other candidates.
✨Tip Number 3
Show your enthusiasm for working in a team environment. The job requires collaboration with surgeons and nurses, so expressing your ability to work well with others and contribute positively to the clinic's atmosphere will be beneficial.
✨Tip Number 4
Be prepared to discuss your experience with sales targets. Since the role involves promotional activities, demonstrating your ability to meet or exceed sales goals in past positions will highlight your suitability for the Patient Coordinator role.
We think you need these skills to ace Patient Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Patient Coordinator. Familiarize yourself with the specific skills and experiences that The Harley Medical Group is looking for.
Tailor Your CV: Customize your CV to highlight relevant experience in aesthetics, beauty, or customer service. Emphasize any previous roles where you met sales targets or provided exceptional customer care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents present a professional image.
How to prepare for a job interview at The Harley Medical Group
✨Showcase Your Customer Service Skills
As a Patient Coordinator, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles, especially in aesthetics or beauty environments.
✨Demonstrate Your Knowledge of Cosmetic Procedures
Familiarize yourself with the types of cosmetic procedures offered by The Harley Medical Group. Showing that you understand the services and can discuss them confidently will impress your interviewers.
✨Highlight Your Teamwork Experience
This role requires collaboration with various team members. Share experiences where you've successfully worked as part of a team, emphasizing your positive attitude and ability to contribute to a harmonious work environment.
✨Prepare for Sales-Related Questions
Since the position involves working towards sales targets, be ready to discuss your experience with sales in previous roles. Think of examples where you met or exceeded targets and how you engaged customers effectively.
