Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients through their cosmetic journey and ensure exceptional customer service.
- Company: The Harley Medical Group, a leader in cosmetic surgery with over 35 years of experience.
- Benefits: Competitive salary, bonuses, 33 days leave, discounts on procedures, and ongoing training.
- Other info: Modern work environment with great career development opportunities.
- Why this job: Join a passionate team and make a real difference in patients' lives.
- Qualifications: 1 year experience in aesthetics or beauty, with a positive attitude and sales skills.
The predicted salary is between 28000 - 28000 £ per year.
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalized care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritize safety, quality, and confidence in every treatment we deliver.
Due to expansion in our services, The Harley Medical Group have exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
- Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
- Strive to meet and exceed the expectations of our patients.
- Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
- Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
- Influence and advise potential patients on the most suitable and appropriate solution for their needs.
- Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
- A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
- Team player, with a positive can-do attitude.
- Passionate about giving great customer service.
- Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- Salary from £28,000 plus bonus.
- State of the art, modern working environments.
- 33 days annual leave.
- Discounts on procedures and products.
- Free eye tests.
- Discounted prescription eye wear and sunglasses.
- Generous Optical Express friends and family discount scheme.
- Ongoing training and development opportunities.
- Pension scheme.
Surgical Patient Advisor in Newport employer: The Harley Medical Group
Contact Detail:
The Harley Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Patient Advisor in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the cosmetic surgery field, especially those who work at The Harley Medical Group. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for your interview by practising common questions related to patient care and sales targets. We want you to shine, so think about how you can demonstrate your passion for customer service and teamwork.
✨Tip Number 3
Show off your knowledge! Familiarise yourself with the procedures offered by The Harley Medical Group. Being able to discuss these confidently will impress your interviewers and show that you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to take that next step in your career.
We think you need these skills to ace Surgical Patient Advisor in Newport
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for providing exceptional customer service. Share examples of how you've gone above and beyond for patients in previous roles, as this is key to what we value at The Harley Medical Group.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Surgical Patient Advisor role. Highlight relevant experience from aesthetics, beauty, or spa environments, and connect it to the skills we’re looking for, like professionalism and teamwork.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at The Harley Medical Group
✨Know Your Stuff
Make sure you brush up on the procedures and services offered by The Harley Medical Group. Familiarise yourself with common cosmetic surgeries like breast augmentation and rhinoplasty, as well as the patient journey. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer care, be ready to share examples of how you've gone above and beyond for customers in previous roles. Think of specific situations where you made a positive impact on a client's experience.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look polished and presentable. This reflects the high standards of professionalism that The Harley Medical Group upholds, and it sets the tone for the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and genuinely interested in being part of their team.