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- Tasks: Support patients in scheduling cosmetic procedures and ensure a smooth journey.
- Company: The Harley Medical Group, a leader in cosmetic surgery with over 35 years of experience.
- Benefits: Competitive salary, bonuses, 33 days leave, discounts, and ongoing training.
- Other info: Modern work environment with great career development opportunities.
- Why this job: Join a passionate team dedicated to enhancing lives through exceptional patient care.
- Qualifications: 1 year experience in aesthetics or beauty, team player with a positive attitude.
The predicted salary is between 28000 - 28000 £ per year.
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalized care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritize safety, quality, and confidence in every treatment we deliver.
Due to expansion in our services, The Harley Medical Group have exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
- Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
- Strive to meet and exceed the expectations of our patients.
- Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
- Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
- Influence and advise potential patients on the most suitable and appropriate solution for their needs.
- Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
- A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
- Team player, with a positive can-do attitude.
- Passionate about giving great customer service.
- Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- Salary from £28,000 plus bonus
- State of the art, modern working environments
- 33 days annual leave
- Discounts on procedures and products
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Surgical Patient Advisor in Newcastle upon Tyne employer: The Harley Medical Group
Contact Detail:
The Harley Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Patient Advisor in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the aesthetics and beauty industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, and that could lead you straight to your dream role!
✨Tip Number 2
Prepare for those interviews! Research The Harley Medical Group and understand their values and services. We want you to show off your knowledge and passion for patient care. Practice common interview questions and think about how your experience aligns with their needs.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who take that extra step!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining The Harley Medical Group. Let’s get you on board!
We think you need these skills to ace Surgical Patient Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about providing exceptional customer service and supporting patients on their journey.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in aesthetics or customer service. We love seeing how your background aligns with our values and the specific requirements of the Surgical Patient Advisor role.
Be Professional Yet Approachable: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We’re looking for team players with a positive attitude, so show us who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at The Harley Medical Group
✨Know Your Stuff
Make sure you brush up on your knowledge about cosmetic procedures and the services offered by The Harley Medical Group. Familiarise yourself with common treatments like breast augmentation and rhinoplasty, as well as the importance of patient safety and care standards.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to exceed patient expectations and ensure a smooth journey for them, as this is crucial for the Surgical Patient Advisor role.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team environment. Share instances where you collaborated effectively with colleagues to achieve common goals, especially in high-pressure situations, as teamwork is key in a clinical setting.
✨Dress the Part
First impressions matter! Dress professionally and ensure you present yourself in a way that reflects the high standards of The Harley Medical Group. A polished appearance will show that you take the role seriously and understand the importance of professionalism in a healthcare setting.