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- Tasks: Support patients in scheduling cosmetic procedures and ensure a smooth journey.
- Company: The Harley Medical Group, a leader in cosmetic surgery with over 35 years of experience.
- Benefits: Competitive salary, bonuses, 33 days leave, discounts, and ongoing training.
- Other info: Modern work environment with great career development opportunities.
- Why this job: Join a passionate team and make a real difference in patients' lives.
- Qualifications: 1 year experience in aesthetics or beauty, with a positive attitude and customer service focus.
The predicted salary is between 28000 - 28000 £ per year.
Location - Liverpool (Potential split role with Manchester)
Hours of Work - Full Time and Part Time opportunities available
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalized care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritize safety, quality, and confidence in every treatment we deliver.
Due to expansion in our services, The Harley Medical Group have exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
- Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
- Strive to meet and exceed the expectations of our patients.
- Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
- Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
- Influence and advise potential patients on the most suitable and appropriate solution for their needs.
- Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
- A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
- Team player, with a positive can-do attitude.
- Passionate about giving great customer service.
- Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- Salary from £28,000 plus bonus
- State of the art, modern working environments
- 33 days annual leave
- Discounts on procedures and products
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Surgical Patient Advisor in Liverpool employer: The Harley Medical Group
Contact Detail:
The Harley Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Patient Advisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the cosmetic surgery field, especially those who work at The Harley Medical Group. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for your interview by practising common questions related to patient care and sales targets. We want you to shine, so think about how you can demonstrate your passion for customer service and teamwork.
✨Tip Number 3
Show off your knowledge about the procedures offered at The Harley Medical Group. Being well-informed will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The Harley Medical Group.
We think you need these skills to ace Surgical Patient Advisor in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about helping patients and providing top-notch customer service.
Tailor Your CV: Make sure your CV is tailored to the Surgical Patient Advisor role. Highlight any relevant experience in aesthetics or customer service, and don’t forget to mention your ability to work towards sales targets!
Be Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Your written application should reflect the high standards of professionalism we uphold at The Harley Medical Group.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Harley Medical Group
✨Know Your Stuff
Make sure you brush up on the services offered by The Harley Medical Group. Familiarise yourself with common cosmetic procedures like breast augmentation and rhinoplasty. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you maintained professionalism and ensured a smooth experience, as this role is all about providing exceptional patient care.
✨Dress to Impress
Since you'll be representing a clinic that values professionalism, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the role and the importance of maintaining a professional image.
✨Ask Thoughtful Questions
Prepare some insightful questions about the clinic's approach to patient care or their expansion plans. This shows your genuine interest in the role and helps you understand if it's the right fit for you.