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- Tasks: Support patients in scheduling cosmetic procedures and ensure a smooth journey.
- Company: The Harley Medical Group, a leader in cosmetic surgery with over 35 years of experience.
- Benefits: Competitive salary, bonuses, 33 days leave, discounts on procedures, and ongoing training.
- Other info: Modern work environment with great career development opportunities.
- Why this job: Join a passionate team and make a real difference in patients' lives through exceptional care.
- Qualifications: 1 year experience in aesthetics or beauty, strong customer service skills, and a positive attitude.
The predicted salary is between 28000 - 28000 £ per year.
The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalized care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritize safety, quality, and confidence in every treatment we deliver.
Due to expansion in our services, The Harley Medical Group have exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures.
Job duties:
- Maintain high standards of professionalism, customer care and product knowledge within the Clinic.
- Strive to meet and exceed the expectations of our patients.
- Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service.
- Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group.
- Influence and advise potential patients on the most suitable and appropriate solution for their needs.
- Communicate with your manager to ensure effective running of clinic and surgery days.
We want to hear from candidates with:
- A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment.
- Team player, with a positive can-do attitude.
- Passionate about giving great customer service.
- Experience of working to sales targets and be happy to get involved with promotional activity.
In return, we can offer:
- Salary from £28,000 plus bonus
- State of the art, modern working environments
- 33 days annual leave
- Discounts on procedures and products
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Surgical Patient Advisor The Harley Medical Group in Cardiff employer: The Harley Medical Group
Contact Detail:
The Harley Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Patient Advisor The Harley Medical Group in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the aesthetics and beauty industry. Attend events, join online forums, or even pop into local clinics to chat with professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research The Harley Medical Group thoroughly. Know their services, values, and what makes them stand out. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. Highlighting your passion for patient care will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining The Harley Medical Group specifically. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Surgical Patient Advisor The Harley Medical Group in Cardiff
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you went above and beyond for a patient or client – it’ll really help you stand out!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in aesthetics or beauty environments. We want to see how your background aligns with the role of Surgical Patient Advisor at The Harley Medical Group.
Be Professional Yet Approachable: While we love a friendly tone, remember to maintain professionalism in your written application. Use clear language and check for any typos or errors – first impressions count!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Harley Medical Group
✨Know Your Stuff
Make sure you brush up on the services offered by The Harley Medical Group. Familiarise yourself with procedures like breast augmentation and rhinoplasty, as well as the importance of patient safety and care standards. This knowledge will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Surgical Patient Advisor, you'll need to demonstrate your passion for customer service. Prepare examples from your past experience where you've gone above and beyond for a client. Highlight how you can ensure a smooth patient journey and exceed their expectations.
✨Be a Team Player
The Harley Medical Group values teamwork, so be ready to discuss how you collaborate with others. Share experiences where you've worked effectively within a team, especially in high-pressure environments. This will illustrate your positive attitude and ability to contribute to a harmonious workplace.
✨Prepare for Sales Conversations
Since the role involves working towards sales targets, think about how you can influence potential patients. Prepare to discuss your experience with sales in previous roles and how you can promote services effectively while maintaining a focus on patient needs.