At a Glance
- Tasks: Manage clinic performance, oversee staff, and ensure high-quality patient care.
- Company: Join sk:n, a leading provider of advanced skincare and cosmetic treatments.
- Benefits: Competitive salary, free optical products, career progression, and 33 days annual leave.
- Other info: Dynamic role with potential for full-time opportunities and travel across the region.
- Why this job: Make a real impact in healthcare while leading a dedicated team.
- Qualifications: 5+ years management experience in healthcare, cosmetics, or high-end retail.
The predicted salary is between 30000 - 40000 £ per year.
Location – Bristol – Covering Midlands & South West region
Hours of Work – 40 hours per week, with some weekend working required.
sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. Our teams work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
We are seeking to recruit a Sales Support Manager to join our team, this is initially as maternity cover, with a possibility of being full time. The role will be based in Bristol, and will require some travel within the division, which includes the midlands, Wales and South West of England.
Candidates will have a background in healthcare, cosmetics or in high‑end retail, with a minimum of five years management experience and a strong focus on driving performance improvement with teams. As your main role will be to effectively manage the performance of our clinic teams, candidates will ideally have previous clinic management experience.
Duties will include:
- Conducting clinic visits where you will observe the day-to-day running of the clinic from a front‑of‑house and surgical service delivery perspective, including staff briefings, the set‑up of the day, patient service, clinic flow, and observation of consultations with feedback.
- Ensuring the clinic and treatment centre team’s provision of safe, effective, caring and responsive patient care in a high‑quality clinical environment is consistent, delivered in a way that maximises the financial and operational performance of the business.
- Overseeing and undertaking any new manager inductions and introductions to our brands, including Optical Express, sk:n and The Harley Medical Group.
- Full involvement in recruitment of staff, supporting hospital/clinic managers as required.
- Ensuring at all times the clinics are presentable, maintaining high standards of tidiness and cleanliness, and promoting the professional image of Optical Express.
- Ensuring that all clinics/practices within the division have adequate support for day‑to‑day running.
- Conducting select HR investigations, disciplinary hearings and any ad‑hoc HR meetings such as probation reviews, flexible working applications, and wellbeing meetings.
- Acting as the first point of contact for hospitals/clinics wishing to have a discount or finance authorised.
- Assisting other sales support managers and sales directors during periods of absence or annual leave.
- Maximising conversion opportunities with patients for our premier treatments in refractive and optical products, ensuring that the clinic/practice team advises patients on the most suitable solutions for their needs.
What’s in it for you?
- Competitive salary
- Free or discounted optical products and procedures
- Career progression
- Modern working environment with superb technological support
- 33 days annual leave*
sk:n is an equal opportunities employer.
Sales Support Manager sk:n in Bristol employer: The Harley Medical Group
At sk:n, we pride ourselves on being a leading employer in the advanced skincare and cosmetic treatment sector, offering a supportive and collaborative work culture that prioritises care, trust, and integrity. Our Bristol location provides a modern working environment with superb technological support, competitive salaries, and generous benefits including 33 days of annual leave and opportunities for career progression. Join us to be part of a dedicated team that values excellence and fosters employee growth in a dynamic healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Manager sk:n in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and cosmetics sectors. Attend industry events or local meet-ups to get your name out there. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching sk:n and The Harley Medical Group. Understand their values and services so you can show how you fit into their culture of care and excellence. Tailor your answers to reflect their commitment to patient care and team collaboration.
✨Tip Number 3
Showcase your management experience! Be ready to discuss specific examples of how you've driven performance improvement in previous roles. Highlight your clinic management experience and how it aligns with the responsibilities of the Sales Support Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at sk:n and contributing to our mission of providing outstanding patient care.
We think you need these skills to ace Sales Support Manager sk:n in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Manager role. Highlight your management experience in healthcare or high-end retail, and showcase any relevant achievements that demonstrate your ability to drive performance improvement.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for patient care and how your previous experiences align with our values of care, trust, and integrity. Don't forget to mention your clinic management experience!
Showcase Your Team Spirit:We love candidates who can work well in a team! In your application, emphasise your collaborative skills and how you've supported your teams in achieving their goals. This will resonate with our culture of support and respect.
Apply Through Our Website:For the best chance of success, make sure you apply through our website. It’s the easiest way for us to review your application and get you on board for an exciting journey with sk:n!
How to prepare for a job interview at The Harley Medical Group
✨Know Your Stuff
Make sure you’re well-versed in the skincare and cosmetic treatments offered by sk:n and The Harley Medical Group. Brush up on their services, values, and recent developments in the industry. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Management Skills
Prepare specific examples from your past experiences that highlight your management style and how you've driven performance improvements. Think about challenges you've faced in clinic management and how you overcame them. This will demonstrate your capability to lead teams effectively.
✨Emphasise Teamwork and Culture Fit
sk:n values a culture of care, trust, and integrity. Be ready to discuss how you’ve fostered teamwork in previous roles. Share stories that illustrate your ability to support and respect colleagues while striving for excellence together.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the team dynamics, expectations for the Sales Support Manager, and how success is measured. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
