Senior Innovation Analyst (Worcester or Hybrid)

Senior Innovation Analyst (Worcester or Hybrid)

Worcester Full-Time No working from home possible
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For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Business Innovation team is currently seeking a Senior Innovation Analyst. Position is eligible for Hybrid/Flex work arrangement or fully remote. This is a full-time, exempt role.

Position Overview

This role will report into our Business Innovation team and is responsible for working with Business Partners from multiple business groups including operations, underwriting, IT and other departments to lead the execution and reporting of assigned projects. Act as project manager and use a structured approach to deliver results via project plans, the scope of which will be driven by project applicability and complexity of the assignment. Also responsible for providing and supporting actions around competitive intelligence for products, processes and technology impacting the insurance industry and Hanover Insurance.

In this role, you will

Lead execution on innovation projects and realization of expected outcomes and learning through cross-functional teams. Continuously monitor project status via a variety of applicable methods; apply best practices and methods as needed, to manage and control project resources and scope. Communicate the status of major milestones, identify, classify and manage potential project risk with mitigation strategies and contingency plans, provide continuing direction to the project team, and conduct regular status meetings with key stakeholders to review project activities. Conduct market intelligence to identify market trends and opportunities and identify competitive advantages/threats. Identifies and may secure cross-functional and cross-divisional stakeholders to ensure continuous alignment and engagement on issues, trends, and opportunities. Surface and/or support cross functional business challenges and dependencies; proactively create and implement solutions with support. Establish market-sensitive research agenda that relates to critical operational topics and functions. Personally conduct vendor briefings, web surveys, and end-user interviews to collect primary market intelligence and build market credibility. Maintain a high level of overview in line of business functions, following technology changes and industry trends, including impacts to processes through innovation. Assist in building long-term relationships with external organizations and end-user partners alike. Regularly collect and analyze market and competitor intelligence from a wide range of internal and external sources. Assess emerging technologies including artificial intelligence, machine learning, automation, and Insurtech solutions for business applicability and strategic value. Facilitate innovation workshops, design-thinking sessions, and experimentation activities to identify, prototype, and validate new opportunities.

Physical Demands and Work Environment

Employees are expected to participate professionally in virtual meetings. Use of video cameras is expected under most circumstances. This job posting provides cursory examples of some of the job duties associated with this posit

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Senior Innovation Analyst (Worcester or Hybrid) employer: The Hanover Insurance Group

Hanover is an exceptional employer, offering a vibrant work culture that champions innovation and collaboration within the healthcare communications sector. With a strong commitment to employee growth through initiatives like The Hanover Academy and flexible working policies, staff are empowered to thrive both personally and professionally. Located in London, employees benefit from a competitive benefits package, including private healthcare, generous leave, and a robust social calendar, making it a rewarding place to build a meaningful career.

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Contact Details:

The Hanover Insurance Group Recruitment Team