Land & Water Coordinator in Newquay

Born on the shoreline, land&water captures the warm glow that comes from time spent in the elements. Inspired by the Cornish coast and the belief that time outside makes us feel better inside, we create natural bath, body and skincare products that restore, invigorate and reconnect. Balancing craftsmanship with innovation, our products bring together the therapeutic benefits of nature and the quiet luxury of everyday rituals. Thoughtfully made, ethically sourced and designed to tread lightly, land&water bottles the feeling of returning indoors after a day spent outdoors: refreshed, radiant and restored.

We’re looking for an Order Fulfilment Assistant to join our welcoming team. You’ll be someone who feels energised by purpose-led business, enjoys rolling up their sleeves, and is excited to help shape the next chapter of a growing British wellness brand. We're a small, passionate team united by a love of thoughtful design, natural ingredients and exceptional customer experiences. From product development to fulfilment, every part of the business is driven by care: for our customers, our team and the environment that inspires us.

This is a part-time position, working Monday to Thursday (10:15am–2:15pm). Hours are flexible for the right candidate, with additional availability required during staff holidays and busy periods.

What you’ll be responsible for:

• Ensuring the efficient fulfilment of wholesale and retail orders.
• Selecting, packing, and dispatching of orders while maintaining high standards of quality and customer service.
• Managing inventory levels, receiving and unloading deliveries, and ensuring products and materials are stored safely.
• Implementing effective stock rotation practices, minimising waste and maintaining product quality.
• Supporting the smooth day-to-day operation of the business by carrying out light administrative duties as required.

You’ll also:

• Ensure the timely, accurate, and cost-effective fulfilment of customer orders, maintaining high presentation standards throughout the picking, packing, and dispatch process.
• Support effective inventory management by monitoring stock levels and forecasting replenishment requirements.
• Ensure products are fit for purpose and maintain efficient stock rotation practices to minimise waste.
• Carry out team administrative tasks as required.
• Adhere to established operating procedures, quality standards, and health and safety guidelines to ensure the smooth and efficient running of operations.
• Build and maintain positive working relationships with the team, contributing to a collaborative environment and supporting shared business objectives.

Please note, this position involves regular manual handling, including the movement and lifting of stock.

What you’ll be sharing with us:

• Ability to safely unload supplier deliveries, move stock between locations and undertake regular manual handling activities.
• Strong organisational and time management skills, with the ability to prioritise tasks and work efficiently while maintaining accuracy.
• Excellent interpersonal and verbal communication skills, with a friendly and professional approach to working with colleagues.
• Exceptional attention to detail, ensuring all tasks are completed accurately and products are handled with care.
• Ability to work independently using initiative, while also contributing positively as part of a collaborative team.
• Organised, reliable, self-motivated, and adaptable, with the ability to work effectively in a fast-paced environment while maintaining attention to detail and a strong commitment to workplace health and safety.
• Competent IT skills, including a working knowledge of computer systems and the ability to learn new software and processes quickly.
• A full UK driving licence and access to a reliable vehicle.

What we can offer in return:

• A relaxed, professional place to work.
• A welcoming team of likeminds, eager to support and encourage each other.
• Free surf lessons, surfboards and wetsuits hire from Wavehunters.
• Excellent career prospects in an ever-expanding organisation.
• Special rates for you and your friends and family to stay at Watergate Bay, Another Place and SeaSpace hotels.
• Discounts on treatments in Swim Club at Watergate Bay Hotel.
• Discounts for you and your friends and family at our restaurants: Zacry’s on The Sea Wall, The Beach Hut, Living Space.
• Discount at Cubs coffeeshops and other partner businesses.
• Team social events throughout the year.
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.
• Salary Sacrifice Pension Scheme.
• Medical Cash Plan.
• Cycle to work scheme.

Join a growing British wellness brand inspired by the Cornish coast and help create experiences that reconnect people with nature, leaving skin refreshed with a renewed sense of wellbeing. Our commitment to our team is reflected in our exceptional working environment – one that promotes work-life balance, professional development, and a positive culture where everyone is heard and supported, always. Apply today and join our land&water journey.