At a Glance
- Tasks: Support customer growth through analysis, planning, and relationship building.
- Company: Join Hain Celestial, a passionate food company focused on partnerships.
- Benefits: Collaborative culture with opportunities for personal and professional development.
- Other info: Frequent travel to our Clitheroe site and customer locations across the UK.
- Why this job: Make a real impact in a fast-paced environment while working with exciting products.
- Qualifications: Degree preferred; experience in customer-facing roles and FMCG is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location
Home‑based with regular travel to our Clitheroe, Lancashire factory, customer sites, and Hain locations.
Overview
We’re looking for a driven and ambitious Customer Executive to join our Hot Eat Desserts commercial team.
Reporting to the Customer Controller – Hot Eat Desserts, you will support the continued growth of one of our exciting own‑label categories.
- What You’ll Be Doing
- Supporting the Customer Controller in delivering “Brilliant Basics” across promotional administration, new product launches, customer finance administration, in‑store analysis and commercial projects.
- Assisting with the management of customer accounts to achieve agreed sales, volume, profit, distribution and NPD objectives.
- Developing and delivering annual Joint Business Plans (JBPs), monitoring performance and updating plans throughout the year.
- Producing sales forecasts, reports and commercial analysis to identify trends and opportunities to improve performance.
- Implementing customer promotional programmes within agreed commercial and marketing guidelines.
- Supporting annual customer agreements, cost price increases (CPIs), debt management and project delivery.
- Building strong working relationships with internal and external stakeholders to ensure excellent customer service.
- Working Across the Business
- Category – analyse market data and create compelling customer presentations.
- Marketing & NPD – support successful product launches.
- Supply Chain & Logistics – ensure continuity of supply and manage customer requirements.
- Commercial Finance – manage customer spend, invoice approvals and budget compliance.
- Technical, Operations and Manufacturing – collaborate to deliver outstanding service and execution.
- What We’re Looking For
Commercially minded, organised and thrives in a fast‑paced environment. Enjoy building relationships, solving problems and using data to make informed decisions.
Essential Skills & Experience
- Degree‑level education preferred.
- Experience working with UK grocery retailers in a customer‑facing commercial role.
- Sales experience, ideally within FMCG.
- Experience supporting or managing Joint Business Plans (JBPs).
- Experience with branded and retailer own‑label products is desirable.
- Excellent communication and relationship‑building skills.
- Strong commercial awareness and attention to detail.
- Confident use of Microsoft Excel and Power Point.
- Results‑focused with a proactive approach to learning and continuous improvement.
- Comfortable managing multiple priorities and working cross‑functionally.
About the Role
- Support sales value, volume and delivered gross margin performance.
- Manage customer spend within agreed budgets.
- Approve customer invoices in line with agreed processes.
- Support promotional planning and execution.
- Produce weekly and monthly customer performance reports.
- Monitor customer and competitor activity, sharing insights with the wider business.
- Travel Requirements
- Frequent travel to our Hot Eat Desserts manufacturing site in Clitheroe, Lancashire.
- Travel to customer head offices across the UK.
- Occasional visits to other Hain Celestial UK locations.
- Occasional overnight stays may be required.
- Why Join Hain Celestial
At Hain Celestial, we’re passionate about creating great food and building lasting partnerships with our customers.
You will join a collaborative business where your ideas are valued, your development is supported, and you have the opportunity to make a real commercial impact.
Benefits
- Not Specified
- #J-18808-Ljbffr
Customer Executive in Clitheroe employer: The Hain Celestial Group
Join our Histon team and be part of a company that champions quality and safety in food manufacturing, producing beloved brands like Hartley's and Sun-Pat. We foster a collaborative work culture where your passion for food quality can thrive, offering opportunities for professional growth and continuous improvement in a supportive environment. With a focus on operational excellence, you'll play a vital role in ensuring the highest standards are met, making this an exciting place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Executive in Clitheroe
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Executive at The Hain Celestial Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The Hain Celestial Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Executive in Clitheroe
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The Hain Celestial Group:When writing your cover letter, make sure to tailor your message specifically for The Hain Celestial Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The Hain Celestial Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Hain Celestial Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Hain Celestial Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The Hain Celestial Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
