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For Companies At a Glance
- Tasks: Manage client inquiries and ensure smooth delivery of cybersecurity services.
- Company: Join The Hacking Games, a leader in cybersecurity and talent development.
- Benefits: Flexible remote work, competitive salary, and growth opportunities.
- Why this job: Be at the forefront of cybersecurity operations and make a real impact.
- Qualifications: Experience in sales operations and understanding of cybersecurity concepts.
- Other info: Dynamic startup environment with clear pathways to leadership roles.
The predicted salary is between 40000 - 50000 £ per year.
We're Hiring: Security Operations Specialist
Remote / Flexible
Permanent Contract
The Hacking Games is expanding its offensive security services capability, and we're looking for a Security Operations Specialist to sit at the intersection of client demand and expert delivery. This role is ideal for someone who understands how cybersecurity services are scoped and sold, but prefers the operational and commercial side of the engagement cycle rather than hands-on technical work. You will help ensure that the right work reaches the right experts, keeping the pipeline clean, well-scoped, and commercially viable.
What You'll Be Doing
- Opportunity Qualification
- Review inbound enquiries and partner referrals for offensive security services
- Assess scope, urgency, and commercial fit before technical resources are engaged
- Identify when opportunities are viable and when they should be declined
- Maintain a clean and organised pipeline
- Scoping & Commercial Support
- Gather the information required to scope security engagements
- Help prepare proposals and Statements of Work
- Work with delivery leadership on effort estimates and pricing
- Ensure scope, timelines, and margin expectations are clear before work begins
- Client & Partner Coordination
- Act as the primary contact during the pre-engagement stage
- Manage onboarding documentation, supplier forms, and partner portals
- Maintain professional communication with partners and clients
- Track opportunities and support business development follow-ups
- Delivery Handoff
- Ensure engagements are handed over to the delivery team with clear documentation
- Confirm resource availability before timelines are committed
- Flag potential scope creep or commercial risks early
What We're Looking For
- Security Awareness
- You don't need to be a practitioner, but you should understand:
- Penetration testing
- Red team and purple team engagements
- Vulnerability assessments
- Security testing scopes
- You should also be comfortable discussing a client's testing needs and knowing when to involve a technical expert.
- Sales Operations Experience
- Experience in sales operations, pre-sales, or services coordination
- Comfortable working with proposals, SOWs, and pipeline management
- Strong written communication with clients and partners
- Able to work with pricing frameworks and basic commercial models
- Personal Qualities
- Strong organisational and pipeline management skills
- Comfortable making judgement calls on opportunity qualification
- Calm and credible in client conversations
- Adaptable to a startup environment where processes evolve
- Nice to Have
- Experience in security consulting or managed security services
- Exposure to partner-led or channel sales models
- Familiarity with security frameworks such as ISO 27001, PCI-DSS, Cyber Essentials
Why Join THG
The Hacking Games operates at the intersection of cybersecurity, adversary simulation, and talent development. You'll work closely with experienced security practitioners and technical leadership, helping ensure our engagements are well-scoped, commercially sound, and delivered to a high standard. This role also offers a clear pathway into senior sales or commercial leadership roles as the services business grows.
What This Role Is Not:
- This is not a penetration testing role
- This is not a delivery management role
- This is not a quota-driven sales job
- Instead, this role sits in the critical operational space between opportunity and delivery.
How to Apply
We're less interested in a long CV and more interested in where you've handled the messy middle of a services sales cycle. Send a short note describing:
- Where you've worked with security or technical services sales
- What you found challenging about qualifying and scoping work
thehackinggames.com
Locations
Security Operations Specialist in Devon, Plymouth employer: The Hacking Games
Contact Detail:
The Hacking Games Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Specialist in Devon, Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity field and let them know you're on the hunt for a Security Operations Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your pitch ready! When you land that interview, be prepared to discuss your experience with sales operations and how you've managed client communications. Show us how you can keep things organised and efficient in a fast-paced environment.
✨Tip Number 3
Do your homework! Familiarise yourself with The Hacking Games and their services. Understanding their approach to cybersecurity will help you tailor your conversations and demonstrate your genuine interest in the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. A short note highlighting your relevant experience and challenges faced in scoping work will make you stand out. Let's get you on board!
We think you need these skills to ace Security Operations Specialist in Devon, Plymouth
Some tips for your application 🫡
Keep It Short and Sweet: We want to know about your experience, but we’re not looking for a novel! Keep your application concise and focus on the key points that highlight your skills in security or technical services sales.
Show Us Your Problem-Solving Skills: When you describe your past experiences, make sure to mention specific challenges you faced in qualifying and scoping work. We love to see how you tackled those tricky situations!
Be Professional, But Be Yourself: While we appreciate professionalism, we also want to get a sense of who you are. Let your personality shine through in your writing – it helps us understand if you’d be a good fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at The Hacking Games
✨Know Your Cybersecurity Basics
Even though this role isn't hands-on technical work, it's crucial to have a solid understanding of penetration testing and vulnerability assessments. Brush up on these concepts so you can confidently discuss client needs and know when to bring in a technical expert.
✨Master the Art of Proposal Writing
Since you'll be involved in preparing proposals and Statements of Work, practice writing clear and concise documents. Familiarise yourself with the key elements that make a proposal effective, such as scope, timelines, and pricing, to impress during your interview.
✨Show Off Your Organisational Skills
This role requires strong organisational abilities, especially in managing the pipeline. Be ready to share examples from your past experiences where you successfully kept things organised and how you handled multiple tasks without losing track.
✨Communicate Like a Pro
You'll need to maintain professional communication with clients and partners, so practice articulating your thoughts clearly. Prepare for potential questions about how you've managed client relationships in the past, focusing on your calmness and credibility in conversations.