Services Assistant Admin

\\n We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams. \\n We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people.

We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.

\\n As a People Services Administrator, you'll be at the heart of the employee experience at The Gym Group. You'll be the first point of contact for our people and managers, making sure they get clear, timely support across every stage of the employee lifecycle – from onboarding through to offboarding. \\n This is a hands-on, service-led role where accuracy, pace, and people skills all matter.

You'll manage People queries through our case management system, support colleagues with our People systems (including Workday), and make sure our data is accurate and up to date. Most importantly, you'll help take the stress out of People processes – breaking things down, solving problems, and making it easy for our teams to get the support they need. \\n Acting as the first point of contact for People and People Systems queries via Fresh Service \\n Managing and resolving cases in line with agreed service levels \\n Supporting the full employee lifecycle, from onboarding to offboarding \\n Processing employee changes accurately and on time in Workday \\n Supporting employees and managers with day-to-day People questions \\n Spotting opportunities to improve our processes and systems and helping bring those improvements to life \\n You're someone who enjoys helping others and takes pride in delivering a great service.

A positive, service-focused mindset \\n The confidence to support and guide managers when needed \\n Experience using HR systems (Workday experience is a bonus)\\n Experience using a case management system such as Fresh Service \\n If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you.