General Manager - West Croydon - Full Time
General Manager - West Croydon - Full Time

General Manager - West Croydon - Full Time

Croydon Full-Time 30000 - 40000 £ / year (est.) No home office possible
The Gym Group

At a Glance

  • Tasks: Lead a dynamic gym team and ensure exceptional member experiences.
  • Company: Join The Gym Group, the 2nd largest gym business in the UK!
  • Benefits: Enjoy competitive salary, 33 days holiday, and free gym membership.
  • Other info: Flexible working options and opportunities for personal development.
  • Why this job: Be part of a fun, inclusive culture that values your passion for fitness.
  • Qualifications: Proven leadership skills and a commitment to health and well-being.

The predicted salary is between 30000 - 40000 £ per year.

Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Manager to join our amazing team.

What you need to know about us... We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspires those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic.

To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. You're perfect for the job if you...

  • Have a passion for health, fitness, well-being and all-round excellence.
  • Are driven, energetic and you share that energy with your team.
  • Lead from the front and by example, happy to get stuck in and set the standard for service.
  • Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those.
  • Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike.
  • Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential.
  • Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym.
  • Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers.
  • Have a proven track record of success and are eager to bring that winning attitude to The Gym.
  • Can engage and influence when needed and can form strategic plans to reinforce your business decisions.
  • Have a positive approach to team development and continuously look for ways in which to maximise their potential.

Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks...

  • Competitive bonus
  • 33 days holiday (Inc Bank Holidays)
  • 'In-house development opportunities as well as support with your career adventure'
  • Company Share Plan
  • Flexibility & freedom - we welcome discussions around working flexibly at the gym
  • Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers
  • Pension scheme
  • A fantastic online social communication and engagement platform with access to amazing benefits and discounts
  • Cycle to work scheme
  • Season ticket loans
  • Employee Assistant Programme supported by our Wellbeing hub
  • A free gym membership for yourself and a friend or family member

We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it!

If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you.

General Manager - West Croydon - Full Time employer: The Gym Group

At The Gym Group, we pride ourselves on being a leading employer in the fitness industry, offering a vibrant and inclusive work culture that prioritises our employees' well-being and growth. With competitive salaries, extensive benefits including 33 days of holiday, and a commitment to personal development, we empower our General Managers to lead dynamic teams and create exceptional experiences for our members. Join us in West Croydon and be part of a fun, innovative environment where your passion for health and fitness can truly shine.
The Gym Group

Contact Detail:

The Gym Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - West Croydon - Full Time

✨Tip Number 1

Network like a pro! Reach out to your connections in the fitness industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching The Gym Group's culture and values. Show us how your passion for health and fitness aligns with our mission. Bring your A-game and be ready to share examples of how you've led teams to success!

✨Tip Number 3

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for our team.

✨Tip Number 4

Don’t just apply through job boards; head over to our website and apply directly! This shows us you’re genuinely interested in being part of The Gym Group family. Plus, it gives you a better chance of standing out from the crowd.

We think you need these skills to ace General Manager - West Croydon - Full Time

Leadership
Team Development
Customer Engagement
Strategic Planning
P&L Management
Compliance Management
Service Excellence
Passion for Health and Fitness
Problem-Solving
Communication Skills
Motivational Skills
Attention to Detail
Adaptability
Positive Attitude

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for health and fitness. Remember, we’re all about being authentic and embracing individuality.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with our values and the role. Mention specific examples of how you've led teams or improved service levels in previous positions – we love a good success story!

Show Your Enthusiasm: We’re looking for someone who’s energetic and driven, so make sure your excitement comes across in your writing. Use positive language and express why you’re keen to join The Gym Group – we want to feel your enthusiasm!

Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary and avoid jargon. This helps us quickly see how you fit the bill for the General Manager role. And remember, apply through our website for the best chance!

How to prepare for a job interview at The Gym Group

✨Know the Company Culture

Before your interview, take some time to understand The Gym Group's culture and values. They pride themselves on being fun, innovative, and inclusive, so think about how your own values align with theirs. Be ready to share examples of how you've embodied similar values in your previous roles.

✨Show Your Passion for Fitness

As a General Manager, your passion for health and fitness is crucial. Prepare to discuss your personal fitness journey and how it influences your leadership style. Share specific instances where your enthusiasm has motivated your team or improved member engagement.

✨Demonstrate Leadership Skills

Be prepared to talk about your leadership experience and how you lead by example. Think of situations where you've inspired your team or navigated challenges effectively. Highlight your ability to engage and develop your team, as this is key to succeeding in this role.

✨Understand P&L Management

Since the role involves navigating P&L figures, brush up on your financial acumen. Be ready to discuss how you've used financial data to make strategic decisions in the past. This will show that you can maximise the gym's potential while maintaining high service levels.

General Manager - West Croydon - Full Time
The Gym Group
Location: Croydon

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