At a Glance
- Tasks: Support CRM campaigns to drive gym sign-ups and enhance customer journeys.
- Company: Join The Gym Group, a fun and inclusive workplace with a strong culture.
- Benefits: Hybrid work model, career development, and a supportive team environment.
- Other info: Recognised as one of the Best Places to Work with excellent growth opportunities.
- Why this job: Make a real impact in the fitness industry while developing your skills.
- Qualifications: Passion for CRM and a desire to learn in a dynamic setting.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid (3 days per week Clapham Junction, 2 days remote)
Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.
What you need to know about us... The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym with over 250 gyms and counting! To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It's our mission to break down barriers to fitness for all. We're #1 in our industry when it comes to our values, our culture and our people.
We offer a fantastic place to work in a great working culture. We have been recognised by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams. We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year. We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success.
About the role... As CRM Executive (Acquisition), you will support the delivery of CRM campaigns and customer journeys that drive gym sign-ups, rejoin activity and new gym openings. Working across email, SMS and push channels, you will help ensure communications are delivered accurately, efficiently and in line with business objectives. While acquisition will be your primary focus, you will also support broader CRM activity across the customer lifecycle. Working closely with CRM Managers and Senior CRM Executives, you will contribute to campaign delivery, reporting and optimisation while developing your CRM, technical and analytical skills.
Key responsibilities...
- Campaign Delivery
CRM Executive - Full Time employer: The Gym Group
At The Gym Group, we pride ourselves on being a leading employer in the fitness industry, offering a vibrant and inclusive work culture that prioritises our people. With a strong commitment to employee development, we provide numerous growth opportunities and have been recognised as one of The Best Places to Work by The Sunday Times. Our hybrid working model allows for flexibility, while our ongoing investment in our teams ensures that you can thrive in a fun and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive - Full Time
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at The Gym Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research The Gym Group’s values and culture. Show us how your skills align with our mission to break down barriers to fitness – we love that!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experiences and how they relate to the CRM Executive role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our amazing team at The Gym Group.
We think you need these skills to ace CRM Executive - Full Time
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to be yourself and show us what makes you unique.
Tailor Your Application:Make sure to tailor your application to the CRM Executive role. Highlight your relevant experience and skills that align with our values and the job description. We want to see how you can contribute to our fun and engaging culture!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Gym Group
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge. Understand the key concepts and tools used in CRM campaigns, especially those related to acquisition. This will show that you're not just interested in the role but also have a solid foundation to build upon.
✨Showcase Your Creativity
The Gym Group values innovation, so come prepared with examples of creative campaigns you've worked on or ideas you have for future campaigns. Think about how you can make communications engaging and fun, aligning with their culture.
✨Understand Their Values
Familiarise yourself with The Gym Group's values and culture. Be ready to discuss how your personal values align with theirs. This will demonstrate that you’re a good fit for their team and can contribute positively to their inclusive environment.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their recent digital projects or how they measure the success of their CRM campaigns. It shows your genuine interest in the role and the company.
