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- Tasks: Tackle anti-social behaviour and tenancy fraud while providing exceptional customer service.
- Company: Leading housing organisation dedicated to community wellbeing.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional development.
- Why this job: Make a real difference in the community and enhance your skills in a supportive environment.
- Qualifications: Experience in case management and strong customer service skills.
- Other info: Join a dynamic team focused on positive community impact.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing organization is seeking a Tenancy Enforcement & Fraud Officer for a full-time, permanent role based in London. This position focuses on tackling anti-social behaviour and tenancy fraud. The ideal candidate will have significant experience in case management, prepare legal notices, and provide exceptional customer service.
Additional responsibilities include raising awareness among stakeholders and providing training on relevant policies. The role offers a hybrid working model and contributes greatly to community wellbeing.
Tenancy Enforcement & Fraud Officer (Hybrid) employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Enforcement & Fraud Officer (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in tenancy enforcement. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your case management skills and understanding the latest policies on anti-social behaviour and tenancy fraud. We want you to shine when discussing how you can tackle these issues!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond to help someone. This is key in roles that involve community wellbeing, so make sure to highlight these experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Tenancy Enforcement & Fraud Officer (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in case management and customer service. We want to see how your skills align with tackling anti-social behaviour and tenancy fraud, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about community wellbeing and how your background makes you the perfect fit for this role. We love seeing genuine enthusiasm!
Showcase Your Training Skills: Since part of the role involves providing training on policies, mention any experience you have in this area. We appreciate candidates who can engage stakeholders and raise awareness effectively, so share examples of your past successes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Guinness Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy enforcement and fraud. Familiarise yourself with relevant laws, policies, and case management techniques. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, prepare examples from your past experiences where you've successfully handled difficult situations or provided support to clients. This will demonstrate your ability to manage relationships effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in tackling anti-social behaviour or tenancy fraud. Think through potential situations you might face in the role and how you would handle them, showcasing your critical thinking and decision-making abilities.
✨Engage with Stakeholders
Since raising awareness among stakeholders is part of the job, be ready to discuss how you would approach training and communication. Share any previous experiences where you've successfully engaged with different groups, as this will highlight your collaborative skills and understanding of community wellbeing.
