ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the Role Our Repairs and Maintenance team is seeking an experienced Service Manager to join the Guinness Property team in Havant . This is a permanent position working 40 hours per week, covering operational hours between 8:00 am and 7:00 pm, Monday to Friday, plus Saturday mornings. Later shifts and Saturday coverage are shared on a rota basis. This role leads and supports an area-based operational team in delivering a high-quality Responsive Repairs service. You will drive performance, ensure excellent customer outcomes, and maintain high standards of service delivery across the team. We currently operate a hybrid working model, combining office, site-based and home working. A works van will be provided for business use. As this role covers Portsmouth, Waterlooville and the surrounding areas, the successful candidate should be based within these locations or within a reasonable commuting distance to support operational requirements effectively. What we are looking for You will have experience leading, managing and developing operational teams, together with a strong understanding of building construction, social housing repairs, and relevant health and safety legislation. You will also have practical trade experience, supported by a relevant NVQ or City
It Senior Service Manager - £40,000 A Year in Southampton employer: The Guinness Partnership
Guinness is an exceptional employer, offering a dynamic work environment in Oldham with a strong commitment to employee growth and innovation. Our hybrid working model promotes a healthy work-life balance, while our investment in cutting-edge digital tools like Microsoft Dynamics 365 and AI technologies ensures that you will be at the forefront of digital product management. Join us to make a meaningful impact on resident experiences and operational efficiency, all within a supportive culture that values collaboration and continuous improvement.
