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- Tasks: Lead a team to manage housing repairs and ensure compliance with regulations.
- Company: A dedicated housing organisation in Oldham focused on community welfare.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while enhancing safety and communication.
- Qualifications: Strong customer service skills and experience in fast-paced environments required.
- Other info: Join a passionate team committed to improving housing standards.
The predicted salary is between 36000 - 60000 £ per year.
A housing organization in Oldham seeks an Operational Support Manager to ensure effective management of HHSRS cases and provide leadership to their team. Candidates should possess strong customer service and team management skills, along with experience in a fast-paced environment.
You will lead compliance with Awaab’s Law Regulations while enhancing organizational practices to ensure safety and effective communication.
A levels or equivalent are necessary, supported by a sound knowledge of scheduling software and customer-focused service delivery.
Operations & Compliance Lead - Housing Repairs in Oldham employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Compliance Lead - Housing Repairs in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in compliance and operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. We want you to show that you’re not just a fit for the role, but also for the team culture. Tailor your answers to reflect their mission!
✨Tip Number 3
Practice your customer service scenarios! Since this role is all about effective communication and service delivery, think of examples from your past experiences that highlight your skills in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Operations & Compliance Lead - Housing Repairs in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing HHSRS cases and compliance with regulations. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service and team management expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations & Compliance Lead role. Share specific examples of how you've enhanced organisational practices or led teams in fast-paced environments.
Showcase Relevant Experience: When filling out your application, make sure to highlight any experience you have with scheduling software and customer-focused service delivery. We love seeing candidates who can demonstrate their ability to adapt and thrive in dynamic settings!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The Guinness Partnership
✨Know Your Regulations
Familiarise yourself with Awaab’s Law Regulations and how they impact housing repairs. Be ready to discuss how you would ensure compliance in your role, as this will show your understanding of the legal framework and your commitment to safety.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where your leadership made a difference, especially in managing customer service challenges or improving team performance.
✨Demonstrate Customer Focus
Think of instances where you went above and beyond for customers. Discuss how you prioritised their needs while maintaining operational efficiency. This will illustrate your dedication to customer service, which is crucial for this role.
✨Be Ready with Scheduling Software Knowledge
Brush up on your knowledge of scheduling software relevant to housing repairs. Be prepared to discuss how you’ve used such tools in the past to enhance service delivery and manage workloads effectively.
