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- Tasks: Join our team as a Multi-Skilled Plumber, delivering essential repairs across South London.
- Company: The Guinness Partnership is dedicated to providing great homes and exceptional service.
- Benefits: Enjoy a competitive salary, generous holiday, healthcare cashback, and a company vehicle.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in plumbing or equivalent experience required; customer service skills are essential.
- Other info: Full-time role with out-of-hours callout on a paid rota; must have a UK driving licence.
The predicted salary is between 42000 - 42000 £ per year.
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; places where our residents are proud to live.
We are looking for a Multi-Skilled Plumber to join our South London team to support with the delivery of responsive repairs which will include plumbing and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering Southwark, Lambeth, Croydon, Bromley and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which is paid at £525 per week.
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced plumber, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will live near South London to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.
Key essential requirements of the role:
- You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £42,838 per annum.
- Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday.
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
- Company vehicle and fuel card for business use.
- Out of hours call out rota at £525 per week on call.
- Healthcare Cashback Plan.
- Pension Contributions – up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
*The advertised salary includes a Local Job Supplement of £4000 and a Market Supplement of £2000.
Multi-Skilled Plumber - Southwark, Lambeth, Bromley, Croydon employer: The Guinness Partnership
Contact Detail:
The Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Plumber - Southwark, Lambeth, Bromley, Croydon
✨Tip Number 1
Familiarise yourself with the specific areas you'll be covering, such as Southwark, Lambeth, Bromley, and Croydon. Knowing the local geography can help you navigate efficiently and demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since this role is customer-focused, sharing examples of how you've gone the extra mile for clients in previous jobs can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with multi-trade skills beyond plumbing. Be ready to explain how your abilities in tiling, plastering, and flooring can contribute to the team's success and enhance the service provided to residents.
✨Tip Number 4
Make sure you understand the importance of health and safety guidelines in your work. Being able to articulate your knowledge and experience in safely handling tasks related to damp and mould treatment will show that you're a responsible candidate.
We think you need these skills to ace Multi-Skilled Plumber - Southwark, Lambeth, Bromley, Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications, such as your NVQ Level 3 or equivalent. Include any relevant multi-trade skills and experience in customer service, especially within the social housing sector.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've gone the extra mile in previous roles, and express your enthusiasm for working in South London.
Highlight Relevant Experience: In your application, emphasise your experience with responsive repairs and any specific plumbing tasks you’ve handled. Detail your ability to work independently and manage your time effectively, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-focused role.
How to prepare for a job interview at The Guinness Partnership
✨Showcase Your Technical Skills
Be prepared to discuss your experience with plumbing and other multi-skilled tasks. Highlight specific projects where you've successfully completed repairs or installations, and be ready to demonstrate your competence in areas like tiling, plastering, and flooring.
✨Emphasise Customer Service Experience
Since this role requires excellent customer service skills, think of examples where you've gone the extra mile for a customer. Share stories that illustrate your ability to communicate effectively and resolve issues promptly.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and organise your workload. Provide examples of how you've worked methodically to achieve targets and follow procedures, especially in a busy environment.
✨Know the Company and Its Values
Research The Guinness Partnership and understand their mission of providing great homes and services. Be ready to explain how your values align with theirs and why you're passionate about working in the social housing sector.
